Retail Sales Associate – Milano Duomo, Customer Experience (Melbourne)

Retail Sales Associate – Milano Duomo, Customer Experience (Melbourne)

21 Oct
|
Percassi
|
Melbourne

21 Oct

Percassi

Melbourne

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

MONTBLANC – CHADSTONE GROUP ASSESSMENT

This is your moment to Leave Your Mark – express your interest by applying now to be invited to our exclusive Boutique Group Assessment Day, where you will have the opportunity to showcase your talent, meet some of our incredible team and discover the esteemed world of Montblanc.

Are you passionate about luxury, craftsmanship, and delivering unparalleled client experiences? Do you dream of being part of a prestigious brand known for its iconic writing instruments, exquisite timepieces, and fine leather goods?

This is your chance to elevate your career within a renowned luxury setting at our magnificent new boutique in Chadstone

We are seeking exceptional talent to join us as Sales Associates in a Full-Time capacity, contributing to the continued success and elevated experience our clients expect.

What We Are Looking For:

- A genuine passion for luxury retail and the Montblanc brand.
- Exceptional communication and interpersonal skills, with a natural ability to build rapport with clients.
- A proven track record in delivering outstanding customer service and achieving sales targets.
- A proactive, results‑oriented mindset with a strong team spirit.
- Impeccable presentation and professional demeanor.

What to Expect at Our Group Assessment Day:

This immersive day will provide you with insights into Montblanc's heritage,



values, and the exceptional client experience we offer at our boutique.

You will participate in:

- Interactive Group Activities: Demonstrate your teamwork, client engagement skills, and problem‑solving abilities.
- Individual Interviews: Share your experience, passion for luxury, and career aspirations with our hiring managers.
- Brand Presentation: Learn more about Montblanc's exquisite collections, brand philosophy, and our commitment to craftsmanship.
- Networking Opportunities: Meet potential colleagues and leaders from the Montblanc team.

Why Join Montblanc?

As part of the Richemont Group, Montblanc offers a dynamic and supportive work environment where talent is nurtured and excellence is celebrated. You will benefit from:

- Working with an iconic global luxury brand in an established flagship location.
- Opportunities for professional growth and development within the luxury sector.
- A competitive compensation and benefits package.
- Being part of a passionate and dedicated team committed to delivering unparalleled service.

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship.



With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

We are inviting dynamic individuals who wish to be a part of our brand growth to come and join us now. Your career will begin in our newly refreshed Chadstone Boutique, where you will be immersed into the world of Montblanc and learn our vast range of product categories and heritage. We will support and coach you to be able to deliver world‑class clientelling at one of the largest luxury shopping centres in Australia.

Role Overview

As a Senior Sales Associate, you will play a key senior role within the Boutique, combining strong individual sales performance and client development with leadership by example to support Boutique performance, exceptional client experience and consistently high standards. You will be a visible and positive influence on the sales floor, setting the benchmark through your attitude, behaviours, energy, professionalism and execution of the Montblanc Retail Signature.

Key Responsibilities

- Build, maintain and proactively develop a personal portfolio of clients, using Clienteling and CRM tools to understand preferences, purchase history and opportunities for relevant follow‑up, outreach and invitations.
- Actively drive sales performance to achieve individual sales targets while contributing to Boutique sales objectives, category priorities and set KPIs.
- Deliver an exceptional and consistent client experience through the sound execution of Montblanc Retail Signature protocols and Maison service standards.
- Identify sales and Clienteling opportunities, including targeted outreach, Boutique activat

📌 Retail Sales Associate – Milano Duomo, Customer Experience (Melbourne)
🏢 Percassi
📍 Melbourne

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