Workforce Planning Coordinator - Rostering, Recruitment & HR Admin

Are you a confidentrosteringprofessional who can keep a busy workforce moving, build strong relationships with staff and take a strategic approach torostering, knowing that some changes may be 10 stepsinstead of 2 to get the best outcome?

JJ Care Services is a boutique provider of quality, responsive and personalised care and support services. We are nurse-owned and nurse-led, supported by a skilled and passionate team who genuinely enjoy working together.

Through JJ Care and JJ Home Health, we provide disability, nursing and complex care services across Supported Independent Living, residential respite and community-based care.

We are looking for an experienced Workforce Planner to join our office team in Gymea Bay. You will work alongside another Workforce Planner and form part of our broader office team of nine.

Are you a confidentrosteringprofessional who can keep a busy workforce moving, build strong relationships with staff and take a strategic approach torostering, knowing that some changes may be 10 stepsinstead of 2 to get the best outcome?

JJ Care Services is a boutique provider of quality, responsive and personalised care and support services. We are nurse-owned and nurse-led, supported by a skilled and passionate team who genuinely enjoy working together.

Through JJ Care and JJ Home Health, we provide disability, nursing and complex care services across Supported Independent Living, residential respite and community-based care.

We are looking for an experienced Workforce Planner to join our office team in Gymea Bay. You will work alongside another Workforce Planner and form part of our broader office team of nine.

ABOUT THEROLE





This is a broad, hands-on workforce coordinationrolewith ownership ofrostering, scheduling and worker allocation across our community, residential and brokerage operations.

You will build compliant and productive rosters, match the right workers with the right clients, respond to workforce changes, coordinate recruitment and onboarding, monitor training requirements and provide proactive day-to-day support to our support worker team.

This is not a quiet, heads-down data-entryrole. You will be at the centre of service delivery, communicating constantly with support workers, Care Partners, nursing staff, management and external providers.

The role is permanent full-time, Monday to Friday, with standard office hours of 9:00am-5:00pm. It is fully office-based at Gymea Bay and is not offered on a hybrid or work-from-home basis. Convenient unlimited on street parking is available directly outside the office.

Participation in a rotating after-hours/on-call workforce roster is also required, with applicable allowances paid.

WHAT YOU'LL DO

- Build and maintain efficient, compliant rosters across home and community care, Supported Independent Living, residential care and brokerage services

- Actively monitor roster costing,



overtime cost and other KPIs and take a strategic and analytical approach torosteringand workforce planning

- Allocate support workers based on client requirements, worker capability, continuity of care, availability and award requirements and liaise with staffing agencies

- Apply SCHADS Award conditions, Fair Work requirements and roster-related requirements involving fatigue, breaks, sleepovers etc.

- Conduct regular check-ins with support workers and follow up matters involving attendance, punctuality, reliability, engagement and general wellbeing

- Coordinate recruitment activities including candidate sourcing, screening, interviews, reference checks and onboarding

- Maintain training, induction and compliance records and coordinate shadow shifts, buddy shifts and worker development requirements

- Develop constructive relationships with support workers and provide practical coaching, guidance and clear expectations

- Maintain accurate workforce records, timesheets, communications and documentation

- Work closely with Care Partners and management and elevate clinical, conduct, performance or formal HR matters through the appropriate pathway

- Participate in the rotating after-hours/on-call coordination roster

WHAT YOU'LL BRING

- Demonstrated experience inrostering, workforce scheduling, allocations or a similarcoordinationrole

- Experience in disability, aged care, community care, healthcare or another complex, people-based service environment

- Strong organisational skills and the ability to manage a high volume of changes, requests and competing priorities

- Sound knowledge of award-basedrostering, workplace obligations and workforce compliance

- Confidence usin

📌 Workforce Planning Coordinator (Sydney)
🏢 JJ Care Services
📍 Sydney