Position Objective

Support and role model for direct care staff around the daily implementation of the therapeutic intervention strategies for Children, Young People (CYP) and Participants in alignment with Allambi's Needs Based Restorative Framework. Manage the day to day operations of the therapeutic care environment and implementation of case plan goals and individual service planning (ISP) goals. Support and coach staff to improve their practice and achieve permanency outcomes for CYP.

Position Objective

Support and role model for direct care staff around the daily implementation of the therapeutic intervention strategies for Children, Young People (CYP) and Participants in alignment with Allambi's Needs Based Restorative Framework. Manage the day to day operations of the therapeutic care setting and implementation of case plan goals and individual service planning (ISP) goals. Support and coach staff to improve their practice and achieve permanency outcomes for CYP.

Position Summary

This is a role is a change to our current structure. The aim of this role is to provide consistency to the young people we work with and provide consistent care, in order to create better outcomes. House Managers will be responsible for one house. Which is a maximum of 2-4 clients. House Managers will do shifts in the house with their staff, with a minimum of one day in office. Shifts will be 9am -5pm, Monday to Friday with House Managers having priority over one overtime shift on the weekend in their house. The role of the House Manager is a front-line supervisory role to support and develop staff to drive the day-to-day implementation of the Needs Based Restorative Framework, Permanency Case Plan goals/ ISP goals.



The House Manager will directly oversee teams of direct care staff and will work closely with the Therapeutic Specialist to implement therapeutic interventions within the house. House Managers will report to Residential Coordinators. The office day will focus on administration, supporting, training, and mentoring them to create a therapeutic care environment for CYP, as well as development and coaching around staff support. The House Manager will manage the day-to-day operations of the Therapeutic Care environment of one placement.

Professional Competencies And Skills Required

- Experience in working with children and young people with complex and difficult emotional and behavioural issues, within a residential care context.
- An understanding of the impact of trauma on children, and their families.
- Theoretical understandings of attachment and trauma informed care.
- Knowledge of the Children, Youth and Families Act, 2005 and The Commission for children and Young people's Reportable Conduct Scheme.
- Knowledge of the legal and ethical guidelines governing requirements for mandatory reporting
- Ability to use collaborative practice principles when working with other stakeholders.
- Understanding of screening, intake, transition and exit assessment procedures.
- Ability to manage critical incidents utilising Therapeutic Crisis Intervention (TCI) methods.




- Skills to engage with the family members of the children and young people, work with families, and assist in the maintenance of appropriate family relationships.
- Skills and strategies to manage the safety of children and young people, and staff, through attention to detail, ability to manage risk, and report all concerns or incidents as per Allambi policy and procedure.
- Ability to manage client files in compliance with Allambi policy and procedure, contractual and statutory requirements.
- Ability to maintain a high level of confidentiality regarding the child or young person's information and that of their family.
- Willingness to work within Allambi Workplace Health and Safety policy and procedure, as well as WHS legislation, and report all hazards and incidents.
- Willingness to implement all Allambi policies and procedures, particularly in relation to maintaining the residential house, all files and other paperwork.
- Demonstrated written and oral communication skills, to complete the Case Plans and other essential reports and forms, in a timely manner.
- Computer literacy.

Key areas of work

- Responsible for the leadership, supervision, support and development of the ITC staff.
- Responsibility for managing team dynamics and addressing low level staff performance issues. A willingness to work with Senior staff and People, Support and Culture to address more significant issues.
- Drive and support the team of Direct Care staff to implement the case plan goals/ ISP goals in the day to day lives of CYP and participants.
- Have an understanding of, and hold staff accountable, around their involvement in achieving the permanency Case Plan

📌 House Manager Wonthaggi
🏢 Allambi Care
📍 Wonthaggi