21 Oct
|
ASI Solutions
|
Melbourne
21 Oct
ASI Solutions
Melbourne
About ASI Solutions
ASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale. For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance. Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills. With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.
About ASI Solutions
ASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale. For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance. Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills. With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.
About The Role
The Presales Engineer is the technical lead in our sales process. You’ll work with Account Executives, our engineering team and our vendor partners to design multi-product solutions for SMB, SME and enterprise customers. Your focus is workplace modernisation, security, cloud and infrastructure. You’ll explain what we’re proposing, show how it will work,
and make sure it can be delivered as promised. Your advice helps ASI win work and keep customers satisfied long after the sale. We Own the Outcome, so you’ll stay accountable for your solutions from the first conversation through to handover.
What You’ll Be Working On
- Joining customer discovery conversations to understand their environment, priorities and constraints
- Designing right-sized, multi-product solutions across M365, Azure, Windows, networking, storage and data protection
- Giving strategic advice and technology roadmaps based on your knowledge of ICT technologies, practices and frameworks
- Writing clear technical proposals and documentation
- Responding to RFP/Ts and customer questions with accurate, well‑structured answers
- Presenting solutions alongside the Account Executive, including demonstrations and speaking engagements
- Working with ASI’s engineers and vendors to confirm solutions can be delivered within agreed scope and timelines
- Contributing to escalations and helping resolve technical questions during the sales process
- Helping grow sales and gross profit margin in each opportunity you support
- Suggesting new solutions or services ASI could take to market
- Sharing knowledge, mentoring colleagues and promoting ASI’s values in your day‑to‑day work
What Success Looks Like
- Proposals are completed on time and to a high standard
- Opportunities progress to proposals, and proposals convert to customer wins
- Solutions are technically sound and deliverable within agreed scope and timelines
- Customers and internal stakeholders give positive feedback
- Demonstrations, presentations and technical documentation are clear and well regarded by peers
- Your time is well managed and accurately recorded
A Bit About You
You can explain technical detail clearly to both IT teams and business leaders, and you listen first to understand what a customer actually needs. You’re organised, you manage competing deadlines without losing quality, and you follow through on what you commit to, which is how we Get Stuff Done. You work well independently and enjoy collaborating with Sales, Services and vendors to Win Together. You’re curious and keep learning as technologies, frameworks and industry trends change.
Essential Criteria
- Pre-sales, solution architecture or strategy experience across a broad range of technologies, such as identity management, security, infrastructure, storage, cloud, Windows, M365, MDM and networking
- Demonstrated expertise in M365, Azure and Windows desktop and server environments
- Working knowledge of networking, storage, and data protection and backup
- Understanding of cyber security frameworks such as the ASD Essential Eight and NIST
- Familiarity with IT service management frameworks such as ITIL
- Excellent verbal and written communication skills, including the ability to produce transparent proposals and technical documentation and present to technical and non-technical audiences
📌 Pre-Sales Engineer (Melbourne)
🏢 ASI Solutions
📍 Melbourne