Podium is seeking a Manager, Customer Success (SMB) in Melbourne to lead a high-performing team that owns 150+ small and medium businesses. You’ll coach and develop CSMs to deliver onboarding, drive product adoption and ensure customers extract full value from our AI-powered platform, from onboarding through renewal.
In this rapid-paced role you’ll balance people management with operational excellence, owning performance against retention and expansion targets while collaborating with Sales,