We are seeking a Retail casual sales assistant to join the Fella Hamilton team in Kenmore, QLD. This is a casual position approximately 15-20 hrs per week, that offers flexibility whilst providing excellent customer service in a dynamic retail environment. As a Retail casual sales assistant, you will play a key role in delivering outstanding service to our customers, supporting the sales team, and contributing to the overall success of our store. This position is based on-site at our Kenmore QLD 4069 location.
What you'll be doing
Greeting customers warmly and providing friendly, professional assistance throughout their shopping experience
Processing sales transactions accurately using point-of-sale systems
Assisting customers with product information and helping them find items they are looking for
Maintaining store displays and ensuring merchandise is well-presented and properly stocked
Handling customer queries and concerns with professionalism and courtesy
Operating the till and processing payments via various methods
Supporting the team with general store duties, including tidying and organising stock areas
Promoting store products and special offers to customers
What we're looking for
Previous retail or customer service experience is highly desirable
Excellent communication and interpersonal skills with a friendly, approachable manner
Strong numeracy skills and the ability to handle cash accurately
Ability to work efficiently in a fast-paced retail environment
Reliable and punctual with a flexible approach to casual working arrangements
A positive attitude and genuine enthusiasm for helping customers
Ability to work both independently and as part of a team
Basic IT skills and familiarity with retail systems (desirable but not essential)
Weekend availability a must
What we offer
Flexible casual working arrangements to suit your lifestyle
Competitive hourly rates
A supportive and friendly team environment
Staff discounts on Fella Hamilton products
Opportunity to develop retail and customer service skills
Potential for increased hours or permanent opportunities for reliable performers
About us
Fella Hamilton is a leading retail business committed to providing customers with quality products and exceptional service. We pride ourselves on creating a welcoming shopping environment where customers feel valued and supported. Our team is dedicated to delivering outstanding results and maintaining the highest standards of customer care. We believe in fostering a positive workplace culture where our employees are appreciated and have the prospect to grow and develop their skills.
Apply now
If you are a motivated individual with a passion for retail and customer service, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your retail experience and why you would be an excellent fit for the Fella Hamilton team.
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