Occupation: Prison and corrective services

Location: Melbourne - CBD and Inner Metro suburbs

Reference: DJCS/CV0673

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

Lead contracted clinical services and drive service excellence across Forensic Intervention Services

- Lead strategic contract management and procurement activities
- Drive quality and performance across statewide external service delivery
- Build strong partnerships with providers and key stakeholders
- Earn VPS Grade 6 salary plus super
- 1 fixed-term full-time role availableuntil July 2027





Forensic Intervention Services (FIS), Corrections Victoria provides evidence-based screening, assessment and intervention services for individuals in custody and the community. We focus on areas such as violent and sexual offending, restorative justice, violent extremism and family violence.

This role is responsible for overseeing contracted clinical service providers and ensuring services are delivered in accordance with contractual obligations, operational priorities and quality standards. You will lead procurement and contract management activities and drive continuous improvement across externally delivered services.

This is an exciting opportunity for an experienced leader to influence statewide service delivery, build high-performing partnerships and contribute to positive rehabilitation outcomes that support community safety.

How we’ll support and reward you

Our work is meaningful and challenging, so we provide opportunities for professional growth and development.

- A senior leadership role with influence across statewide service delivery.
- Opportunities to lead complex procurement, contract management and service improvement initiatives.
- Exposure to strategic projects and executive-level advisory work.
- Ongoing professional development and career growth opportunities.




- Flexible working arrangements.
- A supportive and collaborative workplace focused on innovation and continuous improvement.

What you’ll do

As the Manager, External Providers, you will lead the oversight of contracted clinical services and ensure service providers deliver high-quality outcomes that support the objectives of Forensic Intervention Services.

You will:

- Lead procurement and contract management activities for externally delivered clinical services.
- Provide line management, professional development, leadership and supervision for staff within the External Providers team.
- Build and maintain solid partnerships with service providers and key stakeholders.
- Provide authoritative advice on complex service delivery, contract management and operational issues.
- Lead strategic projects and service improvement initiatives that enhance service effectiveness and value.
- Monitor performance, reporting and accountability frameworks to ensure contracted services meet agreed outcomes and standards.
- Identify emerging issues and trends and implement solutions that improve service delivery and business outcomes.

Skills required

- Demonstrated experience managing complex procurement and contract management activities.
- Proven ability to lead strategic service delivery and quality improvement initiatives.
- Strong stakeholder engagement, negotiation and relationship management skills.
- Experience providing high-level advice on complex operational and business issues.
- Strong commercial acumen and understanding of governance and accountability frameworks.
- Excellent communication skills, inclu

📌 Manager, External Providers (Melbourne)
🏢 Victorian Government
📍 Melbourne