FROST SECURITY LOCKSMITHS & ARCHITECTURAL HARDWAREPosition Description – Business Development Manager

Division: Architectural Hardware

Location: Newcastle / Hunter / Sydney, NSW

Employment: Full-time

Reports to: Managing Director

1. Position Overview

Frost Security Locksmiths is seeking a motivated, commercially driven Business Development Manager to lead the growth of our Architectural Hardware Division.

The primary objective of this position is to establish Frost as a preferred architectural hardware supply partner for commercial builders, fire door manufacturers, door and frame companies, joinery businesses, fitout contractors and property developers.

The successful candidate will be responsible for identifying opportunities, securing new accounts, developing long-term customer relationships and generating profitable sales.

Frost offers a competitive alternative to established architectural hardware distributors, combining volume-based pricing, technical knowledge, specification support, door hardware scheduling, doorset hardware packing and project delivery.

2. Key Responsibilities

Business Development & Sales

- Identify and secure new architectural hardware customers across Newcastle, the Hunter, Central Coast and Sydney.
- Develop relationships with Tier 1, Tier 2 and Tier 3 commercial builders.
- Target fire door manufacturers, door and frame suppliers, commercial fitout companies and joinery manufacturers.
- Generate opportunities for bulk hardware supply agreements and project-based contracts.
- Conduct regular face-to-face meetings with prospective and existing customers.




- Develop a strong pipeline of upcoming construction projects.
- Negotiate supply agreements, pricing structures and commercial terms within approved guidelines.
- Convert current opportunities into long-term, repeat customers.

Architectural Hardware Supply

Promote Frost's complete architectural hardware offering, including:

- Commercial door locks and latching hardware
- Door closers and floor springs
- Hinges, pivots and associated door furniture
- Panic exit devices and emergency exit hardware
- Pull handles, lever sets and plates
- Door seals and fire-rated hardware
- Master key systems and restricted keying
- Electronic locking and access control
- Complete doorset hardware packages
- Bulk supply of hardware for manufacturers and builders

Project Specification & Technical Support

- Promote Frost's architectural hardware specification and door scheduling services.
- Work with builders, architects, estimators and project managers during design and tender stages.
- Identify suitable hardware alternatives and value-engineering opportunities.
- Coordinate technical enquiries with Frost's estimating and operational teams.
- Support project quotations and tender submissions.




- Ensure hardware selections align with applicable project specifications, standards and fire door requirements.

Account Management

- Establish key accounts with regular purchasing requirements.
- Maintain relationships with purchasing managers, estimators, project managers and business owners.
- Identify additional product opportunities within existing accounts.
- Conduct regular account reviews to maintain customer satisfaction and increase sales.
- Develop customer-specific volume pricing and supply arrangements.
- Maintain communication with customers throughout tendering, ordering and delivery.

Internal Coordination

- Work closely with Frost's estimating, purchasing, warehouse and delivery teams.
- Assist in developing pricing strategies for competitive tenders.
- Coordinate with management on major supply opportunities.
- Provide feedback on competitor activity and market pricing.
- Support efficient ordering, hardware packing and project delivery.
- Maintain accurate CRM records, sales forecasts and customer activity reports.

3. Target Customer Markets

Priority 1 – Repeat Volume Customers

- Fire door manufacturers and installers
- Door and frame manufacturers
- Commercial door manufacturers
- Joinery and commercial fitout businesses
- Businesses purchasing architectural hardware regularly

Priority 2 – Construction Projects

- Tier 1, Tier 2 and Tier 3 builders
- Commercial construction contractors
- Education and healthcare builders
- Apartment and mixed-use developers
- Government and infrastructure contractors

Priority 3 – Specification Op

📌 Position Description – Business Development Manager (Newcastle)
🏢 Frost Security Locksmiths & Architectural Hardware
📍 Newcastle