We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

About the role

We are looking for a Principal Delivery Lead to act as the senior operational partner to the Director of Technology and lead the delivery function day to day. You will own;

- Delivery performance across the team.

- Set a high bar for accountability, coach and manage delivery practitioners, and provide a clear view of programme health, resourcing, budgets, margins, risks and client confidence.

- You will bring clarity, momentum and accountability to integrated plans and delivery outcomes across Australia and globally, working closely with Client Leads, Product, Engineering, QA, commercial teams, vendors and client stakeholders.

- You will own and run Delivery projects working with clients in Australia and Globally.

This is a senior leadership role with direct responsibility for the delivery function within the Director of Technology’s remit.



You will be close enough to the detail to understand what is moving, what is blocked and what decisions are needed, while maintaining the perspective to manage dependencies, people, commercial performance and client outcomes. You will act as the Director’s key delivery partner, absorbing operational complexity, surfacing decisions early and representing delivery leadership when required. You will collaborate with colleagues across Melbourne, Europe, North America and South Asia, contributing to global standards without owning regional capability strategy or office mobilisation.

Programme Management Key responsibilities

- Lead the delivery function day to day, setting clear expectations for delivery quality, accountability, governance, escalation and client service across the team.

- Set and maintain practical delivery standards, operating rhythms and governance across the function, ensuring teams use consistent reporting, escalation and decision-making practices.

- Lead, coach and hold the delivery team to account through goal setting, performance management, development, onboarding, succession planning and team-shape decisions.

- Directly line-manage members of the Delivery team, including goal setting, regular performance reviews, development planning, feedback, succession planning and formal performance management where required.





- Act as the Director of Technology’s key delivery partner and trusted deputy: provide a concise view of portfolio health, make recommendations, coordinate decisions and represent the function in operational forums when required.

- Own integrated programme plans, milestones, dependency maps, RAID logs, RAG reporting, governance forums, release plans and concise status updates, ensuring assigned work remains aligned to wider programme and client outcomes.

- Run regular programme health reviews with explicit actions and owners, bringing together delivery status, resourcing, utilisation, budget, margin, risks, dependencies and client decisions.

- Own resource management for assigned programmes: shape teams, maintain capacity and utilisation views in Parallax, forecast demand against milestones and sales pipeline, identify gaps and conflicts, and make proactive staffing recommendations.

- Own programme-level budget and commercial control: monitor time spent, burn, scope, delivery cost, vendor performance, revenue and margin position; maintain forecasts, support Statements of Work and change control, and drive corrective action when performance moves off plan.

- Lead practical programme governance and reporting rhythms for assigned work, while contributing useful improvements to Two Circles delivery templates, standards and ways of working across regions.

- Coach delivery colleagues and contribute to a culture of transparency, ownership, continuous improvement and high-quality client service.

Delivery & Client Management Key responsibilities

- Own delivery from discovery and planning through build, QA, U

📌 Senior Delivery Lead (Melbourne)
🏢 Two Circles
📍 Melbourne