Spa Training Manager (Noosa Shire)

Spa Training Manager (Noosa Shire)

21 Oct
|
endota
|
Noosa Shire

21 Oct

endota

Noosa Shire

The beautiful endota spa Noosa is situated right in the heart of the iconic Hastings Street, directly opposite the stunning main beach. Our lush coastal paradise resides a short walk from the Noosa Heads bus stop.

Boasting 5 treatment rooms, we specialise in massage, facials, spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.

Your Role

endota Spa Training Managers are passionate about leading and developing their team of therapists and are champions of our endota values - Intent, Connect, Truth and Balance.
As the Spa Training Manager at endota, you are responsible for:

- Leading by example by performing advanced skin treatments, massage, body treatments while providing the best customer experience
- Undertaking training needs analyses for team members in partnership with the leadership team and developing a monthly training plan.
- Preparing and delivering training to the broader spa team.
- Providing in-depth knowledge of all endota products and services, allowing the spa team to be able to cross sell other treatments and care plans for clients.
- Collaborating with the Spa manager to set goals for spa performance and track therapist performance.
- Ensuring endota therapists are competent and engaged to deliver service excellence and meet retail requirements.
- Providing balanced feedback.
- Leading and managing training compliance within the spa, ensuring all training records are accurate and up to date.

Your Skills & Experience

- You must hold a Diploma in Beauty Therapy with previous industry experience (Cert IV in Training and Assessment advantageous).




- Ability to motivate and lead teams to best performance.
- Proven ability to reach and maintain your own retail and service KPI’s and inspire your team with your high level of customer service.
- Previous retail sales experience with a demonstrated ability to promote treatments and confidently prescribe products.
- You have robust communication skills and excellent personal presentation.
- You are highly organised and exhibit great time management skills.

As an endota team member, we offer you:

- Discounts on endota treatments and endota products at wholesale prices.
- Our National Education Program provides ongoing upskilling to our therapists on-the-job, by providing training on treatments, products, safety & customer service
- A Therapist Incentive Program that rewards you for achieving your KPI’s.
- Recognition of your talent, dedication, and passion at our National Therapist Awards.
- $150 worth of spa treatments when you complete all required online training.
- Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more.
- Opportunities for career progression and relocation across spa in Aus/NZ. As well as our Support Centre and endota Wellness College.

About endota Noosa





The beautiful endota spa Noosa is situated right in the heart of the iconic Hastings Street, directly opposite the stunning main beach. Our lush coastal paradise resides a short walk from the Noosa Heads bus stop.

Boasting 5 treatment rooms, we specialise in massage, facials, spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.

Your Role

endota Spa Training Managers are passionate about leading and developing their team of therapists and are champions of our endota values - Intent, Connect, Truth and Balance.
As the Spa Training Manager at endota, you are responsible for:

- Leading by example by performing advanced skin treatments, massage, body treatments while providing the best customer experience
- Undertaking training needs analyses for team members in partnership with the leadership team and developing a monthly training plan.
- Preparing and delivering training to the broader spa team.
- Providing in-depth knowledge of all endota products and services, allowing the spa team to be able to cross sell other treatments and care plans for clients.
- Collaborating with the Spa manager to set goals for spa performance and track therapist performance.
- Ensuring endota therapists are competent and engaged to deliver service excellence and meet retail requirements.
- Providing balanced feedback.
- Leading and managing training compliance within the spa, ensuring all training records are accurate and up to date.

Your Skills & Experience

- You must hold a Diploma in Beauty The

📌 Spa Training Manager (Noosa Shire)
🏢 endota
📍 Noosa Shire

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