Customer Service/Technical Support - General Electronics

Customer Service/Technical Support - General Electronics

AbouttheCompany

Anestablishedelectronicsconsultancyprovidingspecialistelectronicengineeringsolutionstoadiverserangeofcustomers.Withexpertiseinelectronicsdesign,technicalproblem solvingandproductdevelopment,theyworkcloselywithclientsto delivertailoredsolutionsforavarietyofapplications.

Duetocontinuedbusinessneeds,theyareseekingaCustomer Service/Technical SupportprofessionaltojointheirteaminMacquariePark.

AbouttheRole

Thisisanexcellentopportunityforsomeonewithatechnicalbackgroundwhoenjoyscombiningtechnicalknowledgewithcustomerinteraction.
Youwillplayakeyroleinsupportingcustomers,identifyingtechnical requirementsandassistingwiththedeliveryofproductsandengineeringsolutions.

Workingcloselywithengineers,customersandsuppliers,youwillhelpensureclientsreceivetherighttechnicaladviceandresponsiveservice.

KeyResponsibilities

- Providetechnicalsalesassistanceandproductsupporttocustomers.




- Understandcustomerrequirementsandrecommendappropriatesolutions.
- Respondtotechnicalenquiriesandassistwithtroubleshooting.
- Preparequotations,proposalsandproductinformation.
- Liaisewithengineers,suppliersandcustomerstoresolvetechnicalissues.
- Supportbusinessdevelopmentactivitiesandmaintainstrongcustomerrelationships.
- Assistwithorderprocessing,productselectionandongoingcustomerservice.
- Keepuptodatewithelectroniccomponents,productsandemergingtechnologies.

AboutYou

Tobesuccessfulinthisrole,youwillideallyhave:

Experienceintechnicalsales, customersupportorelectronicsdistribution.
Strongcommunicationandproblem-solvingskills.
Theabilitytointerprettechnicalspecificationsandexplaintechnicalconceptsclearly.
Acustomer-focusedapproachandtheconfidencetoengagewithbothtechnicalandnon-technicalstakeholders.
Goodorganisationalskillsandtheabilitytomanagemultipleenquiries.

📌 Customer Service/Technical Support (Sydney)
🏢 Winable Recruitment
📍 Sydney