Mechanical Project Services is seeking an experienced and analytical Service Systems Administrator to join our Osborne Park team. This is a full-time position supporting our service operations through systems administration, data analysis and reporting.
Working closely with our Service Systems Coordinator, you will provide administration and data support across our national service operations. Your responsibilities will include maintaining accurate asset and maintenance contract records, reviewing information for discrepancies, assisting with reporting and supporting the day-to-day administration of our service management systems.
Key responsibilities
Reviewing and comparing contracts and asset lists to identify discrepancies, missing information and differences in scope
Maintaining, cleansing and reconciling asset registers and service records
Using Excel to compare datasets, analyse information and prepare reports
Investigating how our service systems work, including how information is entered, maintained and reported
Checking data accuracy and following up discrepancies and outstanding information
Preparing clear summaries of findings and highlighting matters requiring review or a decision
Creating and maintaining procedures, user guides, checklists and supporting documentation
Identifying and assisting with improvements to systems and administrative processes
Assisting in inputting Maintenance contracts to the Service system and confirming their accuracy
Supporting staff with day-to-day system queries and coordinating more complex issues with the appropriate support provider
About you
Previous experience in administration, operations support, systems administration or a similar role
Strong Excel skills, including tables, filters, XLOOKUP, pivot tables and data cleansing
Excellent attention to detail and the ability to identify inconsistencies across documents and datasets
Strong analytical skills and a methodical approach to investigating and resolving problems
Confidence learning unfamiliar software and understanding how systems and processes work
Strong organisational and time-management skills
The ability to work independently, manage competing priorities and follow tasks through to completion
Transparent communication skills and the ability to explain findings and prepare practical instructions
Good skills in other Microsoft Office applications
Sound judgement when handling confidential business and customer information
Experience with Power BI, Power Query, or Aroflo would be advantageous but is not essential.
Experience with asset registers, maintenance contracts, service management systems or AI-assisted workflows would also be advantageous, as would experience within a service, trade or construction environment.
This role would suit someone who enjoys investigating how things work, making sense of detailed information and taking ownership of tasks. You will be comfortable asking questions, checking your findings and recognising when an issue needs further review.
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📌 Service Systems Administrator (Perth)
🏢 MPS
📍 Perth