Stegbar and Regency have been manufacturing windows, showerscreens and wardrobes for over 75 years and have a solid reputation in the industry for high-quality products that enhance the environments in which we live. With the safety and development of our people our key priority, our work environments provide a supportive, professional, welcoming environment for employees to develop to their full potential. We are part of the larger Ventora group of companies that employs 4,500 people across Australasia and includes A&L; Windows, Corinthian Doors, Trend Windows and Breezway Louvres.
About The Opportunity
Due to internal promotion, we currently have a rare opportunity for an enthusiastic and approachable customer service professional to be our next Showroom Consultant at our Pooraka branch. In this varied, customer facing role you will listen to customers’ requirements, assist them with queries and product selection and prepare quotations.
Key responsibilities:
- Assist walk-in customers and customers with pre-booked appointments with queries and quotations
- Support the Sales Representatives with quotes, administration and customer service requirements
- Assist in processing customer payments
About You
You will be someone who enjoys building customer relationships in person and over the phone. Your communication,
organisation and customer service skills will all help you to thrive in this busy, customer-facing role. While we will provide you with one-on-one training and on-going support, your natural ability to learn new products and processes will also be key to your success in the role.
You will have:
- Previous customer-facing customer service experience
- Strong people skills with the ability to liaise with a range of people
- Basic skills with Outlook and Word
- Good listening skills and attention to detail
- Excellent time management and organisation skills
- Ability to commit to Monday - Friday, 8.30am - 5.00pm
About the Benefits
- Permanent, full-time role
- Additional day’s paid leave on your birthday
- Ongoing training and career development
- Generous discounts on our extensive range of products
- On-site parking
- Ability to schedule leave every year at Christmas
- Employee Assistance Program (EAP)
- Huge emphasis on the Health & Safety of our people
Your Next steps
If you enjoy delivering quality customer service, working in a fast-paced office, and a varied role seeded with administrative tasks - then this is the role for you!
**Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.