Key ResponsibilitiesCoffee & Beverage Service - Prepare high-quality espresso coffee and specialty beverages consistently. - Maintain coffee quality, grinder calibration and espresso machine standards. - Ensure efficient service during busy breakfast and lunch periods. - Train team members in coffee preparation and service standards. Customer Service - Deliver exceptional customer service and build relationships with regular customers. - Handle customer enquiries and resolve complaints professionally. - Maintain a welcoming and positive atmosphere. Team Leadership - Supervise Front of House staff during shifts. - Delegate daily duties and monitor staff performance. - Provide coaching and support to team members. - Assist with onboarding and training of new employees. - Ensure staff comply with company policies and procedures. Café Operations - Open and close the café according to company procedures. - Manage daily cash handling and POS transactions. - Monitor stock levels and communicate ordering requirements.



- Ensure cleanliness and presentation of the café at all times. - Maintain food safety and hygiene standards. - Ensure compliance with Occupational Health & Safety requirements. Administration - Complete opening and closing checklists. - Report maintenance issues. - Assist with rostering when required. - Support management in achieving sales and labour targets. Essential Skills & Experience - Minimum 2 years' experience as a Barista. - Minimum 1 year in a supervisory or team leader role. - Ability to produce consistent high-quality coffee under pressure. - Solid leadership and communication skills. - Excellent customer service skills. - Ability to multitask during busy periods. - Good understanding of café operations. - Current Food Safety knowledge. - RSA preferred (or willingness to obtain). Pay: $26.44 - $30.00 per hour Work Location: In person

📌 Full-time Barista / Café Supervisor (Warranwood)
🏢 General Warranwood Store Cafe
📍 Warranwood