Drive Digital is a Brisbane-based Shopify ecommerce agency specialising in designing, building and optimising high-performing online stores. We partner with brands of all sizes to create digital experiences that help merchants grow, scale and convert. Our team blends UX/UI design, custom development, platform migrations, integrations and performance optimisation to deliver tailored Shopify solutions that power business success.

Why this role exists

Our clients are asking for more than coordination. The merchants we work with are running complex Shopify Plus environments with multi-store setups, B2B, headless front ends, ERP and 3PL integrations, and subscription or loyalty stacks. They are asking us to tell them what to build and why, not just to manage the build.

We need someone who can sit in front of a senior client, understand their commercial position, shape the solution with our senior team, scope it properly, build the parts that do not need a developer, and hold the technical quality of everything we ship. You are the person who keeps a complex project on track, and the person a client calls when a decision has real money attached to it.

This is a senior project management and consulting role. You do not need to be a developer or a solutions architect. You do need to run complex projects properly, advise clients with credibility, and know the platform well enough to deliver a good part of the solution yourself rather than passing everything to a developer.

What you'll do

Project delivery and management

- Own end-to-end delivery of your projects: scope, schedule, budget, resourcing and outcome
- Plan and sequence work across design, development and QA,



and manage the dependencies between the configuration work and the custom development around it
- Run the day to day properly: task and sprint management in ClickUp, time and budget tracking in Harvest, clear status reporting to clients and internally
- Manage change requests and scope creep, raising variations early rather than absorbing them into the budget
- Identify and elevate risk before it affects timeline, cost or quality
- Coordinate QA and UAT against the agreed requirements, not just against the ticket
- Own the release process through to go-live and post-launch support
- Mentor project managers on scoping, estimation and delivery discipline

Client consulting and strategy

- Act as the senior client contact on key accounts, working alongside the Director and Head of Delivery
- Run discovery properly: understand the client's business, their commercial objectives and their constraints, and turn them into a recommended approach
- Contribute to ecommerce and platform strategy: where the store should go next, what will move conversion and retention, and what is not worth building
- Help shape Shopify roadmaps that connect to commercial goals rather than a backlog of requests
- Bring an informed point of view on replatforming, expansion and consolidation decisions
- Translate commercial objectives into platform decisions,



and platform constraints into language clients can act on
- Surface opportunities worth pursuing, and say clearly when a client's priority order is working against their own goals
- Hold transparent conversations about cost, trade-offs and timing, and be believed when you do

Solution design

- Contribute to the solution approach on complex Shopify builds, migrations and integrations, working with our senior team rather than owning architecture alone
- Recommend the right mix of native Shopify functionality, apps and custom development, and know when not to build at all
- Interrogate third-party apps and middleware properly rather than taking vendor claims at face value
- Own feasibility on the work you scope

Scoping and requirements

- Write the requirements and functional specifications our developers build from, at a level of detail that removes guesswork
- Break complex requirements into estimable work, challenge unrealistic estimates in both directions, and hold the line on scope once it is agreed
- Identify the risk in a brief before it becomes a budget overrun or a rebuild

Platform configuration and data

- Configure and deliver the no-code parts of a solution end to end yourself: Shopify Admin configuration, app setup and integration, metafields and metaobjects, theme and template settings, discounts, Markets, B2B and checkout configuration
- Take those pieces from requirement to live without handing them to a developer
- Own data migration and remapping on replatforming projects: audit and clean source data, map products, variants, collections, customers, orders and content into Shopify's structure, and run the imports a

📌 Technical Project Manager (Brisbane)
🏢 Drive Digital
📍 Brisbane