Administration & Customer Service Officer

As an Operational Administration Assistant, you will play a crucial role in operational coordination and support, ensuring efficient service delivery and client satisfaction across various facilities. Reporting to the General Manager, your responsibilities will encompass a wide range of tasks aimed at maintaining operational excellence and facilitating effective communication between internal teams.

Speedy Bins is a quick-growing waste management business based in Virginia, Brisbane, and we’re looking for a reliable and motivated Bookkeeper / Accounts Officer to join our head office team.

This is a fantastic opportunity to become part of a down-to-earth business with strong growth, supportive leadership and a positive workplace culture.

Join the Team at Speedy Bins

As an Operational Administration Assistant, you will play a crucial role in operational coordination and support, ensuring efficient service delivery and client satisfaction across various facilities. Reporting to the General Manager, your responsibilities will encompass a wide range of tasks aimed at maintaining operational excellence and facilitating effective communication between internal teams.

Speedy Bins is a fast-growing waste management business based in Virginia, Brisbane, and we’re looking for a reliable and motivated Bookkeeper / Accounts Officer to join our head office team.

This is a fantastic opportunity to become part of a down-to-earth business with strong growth, supportive leadership and a positive workplace culture.

About the Role

Reporting directly to management, you will play a key role in the day-to-day financial operations of the business.

Your responsibilities will include:

- Answer incoming phone calls and respond to customer enquiries in a professional and friendly manner.

- Accurately enter customer orders and service requests into BinManager or the relevant company operating system.

- Provide customers with information regarding bin sizes, pricing, service areas and availability,



in accordance with company procedures.

- Respond to emails and other customer communications promptly.

- Maintain positive relationships with existing and new customers.

- Liaise with drivers to resolve day-to-day operational issues and keep jobs running efficiently.

- Assist with the coordination and scheduling of daily skip bin deliveries, exchanges and collections.

- General administration and office support as required

- Solutions-focused — you spot a problem and get on with fixing it

- Answering of the phones and taking of orders

About You

To be successful in this role, you will ideally have:

- Strong telephone manner and customer service skills.

- Strong attention to detail and organisational skills

- A proactive and positive attitude

- Excellent communication skills

- Ability to work independently and as part of a team

- Prior experience in administration, operations support, or coordination — facilities.

- Reliable, punctual and professional.

- Ability to successfully complete pre-employment screening, including a criminal history check and drug and alcohol testing.

- Waste industry experience is not required, but will be considered and advantage.

- Experience with Xero (not required but preferential)

- Intermediate Microsoft Office skills (not required but preferential)

Why Join Speedy Bins?

- Supportive and friendly team culture

- Stable, growing Brisbane business

- Variety in your day-to-day work

- Convenient Brisbane location with free parking on site

- Opportunities for long-term growth and development

- Social and team-oriented workplace

Apply Now

If you’re looking for a role where your contribution is genuinely valued and you enjoy working in a fast-paced environment, we’d love to hear from you.

Apply today with your resume and a short cover letter outlining your experience.

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📌 Bookkeeper & Accounts Officer — Growth & Variety (Brisbane)
🏢 SPEEDY BINS
📍 Brisbane