Are you an experienced hospitality leader looking to step up in a fast-paced, high-energy environment where your leadership actually matters?

Join Muzz Buzz, Australia’s favourite drive-through coffee business, where we’re passionate about delivering quick, high-quality service with a smile.

About the Role

As a Muzz Buzz Supervisor, you will play a key leadership role within the store. You’ll support daily operations, lead by example on shift, and ensure every customer receives the fast, friendly service we’re known for.

This is a hands-on position. You will be on the floor, driving performance, maintaining standards, and developing your team in a drive-through-only environment where speed and consistency are critical.

Key Responsibilities

In this role, you will:

- Lead and supervise team members during shifts to ensure smooth store operations.
- Maintain high standards of coffee quality, food safety, and customer service.
- Ensure all Muzz Buzz policies and procedures are followed consistently.
- Support training and development of new and existing team members.
- Handle opening and closing procedures, including cash management and reporting.
- Manage workflow during peak trade and ensure service times are met.
- Address customer feedback and resolve issues professionally.
- Assist with stock control and daily operational tasks.

What we’re Looking For

We’re seeking someone who is:





- Experienced in hospitality, with proven supervisory or leadership experience.
- Confident managing a team in a fast-paced environment.
- Skilled in coffee preparation and passionate about quality.
- Cool, calm, and decisive under pressure.
- Highly organised, reliable, and accountable.
- A strong communicator who leads by example.
- Flexible and available to work early mornings, weekends, and peak periods.

Previous barista experience is essential. Previous supervisory experience in hospitality is highly regarded.

Availability

This role offers:

- A rotating roster across 7 days.
- Shifts commencing as early as 5:30 AM.
- Flexible hours depending on availability and business needs.

What’s in it for You?

- A leadership opportunity within Australia’s leading drive-through coffee brand.
- A rapid-paced environment where no two shifts are the same.
- Support from a strong network and structured operating systems.
- Uniform provided.
- In-store discounts during your shifts.

Interested?

only shortlisted applicants will be contacted*

Job Type : Casual

Pay: $25.29 - $36.13 per hour

Benefits :

- Employee discount

Experience :

- Hospitality: 1 year (preferred)
- Barista: 1 year (preferred)
- Management: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

📌 Store Manager (Bayswater)
🏢 Muzz Buzz Franchising
📍 Bayswater