Full Time : 1 year contract(Hybrid role)

Potential start :1st week of August

Location : Malaga, Western Australia

- 6090
- Work from home 2 days per week (Tuesday & Friday after training)
- One additional paid day off every month (12 extra days off a year)
- Monday to Friday - no weekends
- Finish by 3:00 pm or 3:30 pm every day

Termico Group is looking for a Customer Service & Scheduling Officer with strong coordination and interpersonal skills with the ability to liaise confidently with clients, effectively manage logistics and demonstrate high attention to details. This is a Monday to Friday position within our busy Insulation team, on a 12-month maternity leave contract starting in August 2026.

⭐ The Position

As a Scheduler within the Insulation division, you will work with WA and Eastern States builders and suppliers.

⭐ Your Responsibilities

- Answer incoming phone calls from supervisors & installers
- Liaise with our sales consultants
- Schedule jobs for pickup and delivery
- Coordinate warehouse collections & logistics
- Process orders and call-ups accurately
- Conduct stock checks and maintain inventory
- Attend weekly meetings and prepare agenda & meeting minutes.
- Resolve daily operational issues
- Work effectively both in a team and independently





⭐ Your Perks : You have the facility to work from home 2 days a week, Tuesday & Friday after training and can also avail 1 paid day off a month.

⭐ You will bring in :

- Strong computer literacy
- Confident interpersonal skills
- Ability to manage incoming calls from internal and external clients.
- Resilience under pressure
- Potential to prioritise with a proactive attitude
- Experience in administration or similar role would be advantageous but not essential
- Flexibility to work across both the rostered shifts

⭐ The Termico Group

Termico Insulation Services and Eco Wool Insulation are part of the Termico Group of Companies, which is a proudly Western Australian-owned organisation, established in 1996 .

We specialise in a wide range of home and building services across WA and the Eastern States, including:

- Pest Management
- Bushfire Risk Assessments
- Insulation Services
- PV Solar Installations
- Private Building Certification

With a team of over 100 employees , Termico continues to be a trusted partner of choice for homeowners and builders alike.

⭐ Join our Team

Pay: $58,500.00 - $60,000.00 per year

Work Location: In person

📌 Customer Service - Insulation Division (Maternity Leave Cover) (Malaga)
🏢 Termico Group of Companies
📍 Malaga