Solar & Battery Admin Support (4 Days/Week, Office-Based)

Every weekend is a long weekend!

We’re looking for a proactive and customer-focused Admin Support professional to join our growing solar and battery team. This is a hands-on, office-based role where you’ll play a key part in delivering a smooth and positive experience for our customers.

About the Role

Working 4 days per week, you’ll be the central point of contact for customers, supporting them through service requests, warranty claims, and general enquiries. You’ll also assist with electricity bill assessments and help ensure our customers get the most out of their solar and battery systems.

Key Responsibilities

- Manage and coordinate service calls and job bookings
- Handle warranty claims and liaise with suppliers and installers
- Review and assess customer electricity bills to support system performance discussions
- Maintain accurate records and update internal systems
- Support the operations team with day-to-day administrative tasks
- Follow up with customers to ensure issues are resolved promptly and professionally




- Drive Google review and referrals program

About You

- Strong customer service skills with a friendly, solutions-focused approach
- Highly organised with great attention to detail
- Confident communicator (written and verbal)
- Able to juggle multiple tasks and prioritise effectively
- Comfortable working in a quick-paced, hands-on environment
- Experience in solar, energy, or a technical admin role is highly regarded (but not essential)

What We Offer

- Supportive team environment in a growing industry
- Stable, office-based role with consistent hours (4 days per week)
- Opportunity to build knowledge in renewable energy and battery systems
- Variety in your day with a mix of customer interaction and admin tasks

If you enjoy helping people, staying organised, and being part of a practical, fast-moving team, we’d love to hear from you.

Pay: $32.00 - $38.00 per hour

Work Location: In person

📌 Admin - Customer Service (Burleigh Heads)
🏢 Energy Plus Australia
📍 Burleigh Heads