Practice Manager/Senior Medical Secretary

If you’re someone who would love the opportunity to join a current specialist practice, help establish the systems and processes from the outset and evolve your own role as the practice grows, this could be a wonderful next move.

This is a great opportunity for an experienced Practice Manager to join a current orthopaedic practice and play an important role in establishing how it operates.

This will be a hands-on Practice Manager role from the outset. In the early stages of the practice, you’ll work closely with the specialists across both Practice Management and medical secretarial responsibilities — coordinating clinics and day-to-day administration while also establishing the systems, processes and workflows that will support the practice as it grows.

You’ll be predominantly based at SAN Wahroonga, with some travel to clinics at Westmead Private Hospital and Norwest Private Hospital. The role also offers genuine flexibility, with the opportunity to work from home up to three half days each week.

What makes this opportunity a little different is the chance to help shape the Practice Manager role alongside the practice itself.

As the practice grows and develops, the plan is to bring a Medical Secretary on board, allowing you to step back from some of the day-to-day secretarial responsibilities and focus more of your time on the broader Practice Management responsibilities — including operations, systems and processes, workflow improvement and the ongoing development of the practice.

While this is a Practice Manager position,



we’d also love to hear from highly experienced Senior Medical Secretaries or Practice Coordinators who are ready to take on broader Practice Management responsibility and feel excited by the opportunity to help establish a new practice.

Remuneration $42–$45 per hour + super, depending on experience

Fulltime role: 38 hours per week

Primary location: Predominantly SAN Wahroonga

Clinic travel: Some travel to Westmead Private Hospital and Norwest Private Hospital

Hybrid flexibility: Up to three half days working from home each week

Longer term: The role is expected to become predominantly SAN Wahroonga based and increasingly focused on Practice Management as the practice grows

Why you’ll enjoy this role

- Help shape how the practice operates – have genuine input into establishing systems, processes and workflows.
- Grow your Practice Manager role alongside the practice – be hands-on across both management and medical secretarial responsibilities initially, with an increasing focus on broader Practice Management as the practice grows.
- Use your systems mindset – ideal if you enjoy creating structure, improving workflows and finding better ways of doing things.
- Take real ownership – work closely with the specialists and become someone they can rely on across the day-to-day running of the practice.
- Enjoy plenty of variety – combine medical secretarial duties,



clinic coordination, patient administration and broader practice operations.
- Hybrid flexibility – work from home for three half days each week.
- Attractive remuneration – $42–$45 per hour + super, depending on experience.
- Longer-term prospect – grow your responsibilities and career as the practice develops.

What will your day look like?

You’ll have a varied role and really have your finger on the pulse of the practice — knowing what’s happening across the clinics, what needs attention and what needs to happen next to keep everything moving smoothly.

Your responsibilities will include:

- Coordinating specialist consulting clinics
- Managing appointments and practitioner diaries across the three locations
- Communicating with patients and responding to enquiries
- Coordinating procedures, hospital admissions and theatre-related administration
- Managing medical correspondence and patient documentation
- Billing and general medical administration
- Liaising with hospitals, referrers and other healthcare providers
- Keeping the specialists organised and ensuring important follow-up happens when it should
- Using Gentu across appointments, patient information, correspondence and day-to-day practice administration
- Helping establish templates, systems, processes and workflows
- Identifying opportunities to make administration more efficient and the patient journey smoother

Who would thrive in this role?

We’d love to hear from an experienced Practice Manager who enjoys being hands-on, taking ownership and contributing to how a practice o

📌 Practice Manager/Senior Medical Secretary (Sydney)
🏢 Indigo HR
📍 Sydney