Job Expectations : Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A fantastic opportunity has presented itself for a Senior Manager Partner Incentive Programs reporting to Executive Manager Partner Incentive Programs.

A bit about your role

As the Senior Manager Partner Incentive Programs, you will lead the development and delivery of retailer service provider incentive programs that support customer acquisition, retention and upsell, while enabling strategic priorities such as Fibre Connect, LEO and growth within the business segment. You will provide leadership across nbn’s base management incentive programs, designing connected and unconnected initiatives, targeted campaigns and winback programs that respond to competitive dynamics and evolving customer needs.

In this role, you will also support the evolution of nbn’s partner incentive platforms, including Megalist and Base Camp, bringing clarity, consistency and commercial rigour to how incentives are designed, governed and executed. Working collaboratively with peers and leaders across Sales, Products, Marketing and a broad range of enterprise teams, you will ensure rebate and incentive business cases are commercially sound, compliant, and aligned to regulatory, financial and billing requirements. Your work will directly influence customer outcomes and partner behaviour, translating insight into action and delivering meaningful impact for nbn and the customers it serves.

A bit about you

If this sounds like the role for you,



you will bring deep experience delivering commercially robust customer acquisition and retention initiatives within complex, matrixed environments. You are confident working with data and commercial models, using insight and quantitative analysis to shape strategy, identify opportunity and guide investment decisions. With a collaborative and considered style, you are skilled at engaging senior leaders, building enterprise-wide alignment and bringing others along on the journey toward shared commercial outcomes.

You are a strategic and inclusive leader who thrives on partnering across disciplines, balancing commercial ambition with regulatory and operational realities. Your experience managing incentive or rebate schemes, ideally within product, pricing or channel-focused roles, is underpinned by solid financial acumen and a pragmatic approach to execution. Curious, purposeful and solutions-oriented, you are motivated by creating clarity in complexity and contributing to initiatives that support nbn’s broader mission to connect Australia.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

Equal Opportunities for All

Where to from here?

To be eligible for this role, you must have full working rights in Australia.

Worker Type : Permanent

Time Type : Full time

📌 Senior Managerpartner Incentive Programs (Melbourne)
🏢 Nbn
📍 Melbourne