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**Description**
**About Leidos Australia**
At Leidos Australia, our work goes beyond a job title. We design, build, operate and support the systems, services and capabilities that help protect and advance the Australian way of life.
Backed by a global organisation of more than 40,000 people, our Australian team of around 2,000 has partnered with government, defence and national security customers for more than 30 years. We deliver mission-critical solutions where reliability, trust and purpose matter.
Leidos is a destination for people who want their work to have purpose, their contribution to be recognised, and their career to grow without needing to fit a single mould. Meaningful work is supported by benefits, flexibility and career pathways that help you grow while balancing life outside work. This includes:
+ **Flex Your Way** - Tailor work to your life with options including Life Days (up to 12 extra days off per year), part-time arrangements, job sharing, and compressed hours.
+ **Wellbeing That Matters** - Free access to Headspace and MeQuilibrium, plus dedicated wellness spaces to support your mental, physical, and emotional wellbeing.
+ **Learn Without Limits** - Access over 120,000 on-demand courses, alongside technical, project management, leadership, and professional development opportunities.
+ **Work That Makes an Impact** - Contribute to nationally significant projects that matter, solve complex challenges, and accelerate your career through unique growth opportunities.
+ **Build Your Future** - Whether you're deepening technical expertise or preparing for leadership, we'll invest in your development every step of the way.
+ **And Much More** - These are just a few of the ways we invest in our people and help them thrive.
**About the Team**
You'll join a team where people work with integrity, inclusion, innovation, agility, collaboration and commitment. In practice, that means sharing ownership, solving complex problems together and staying connected to the customer context, the purpose behind the work and how each role contributes to meaningful outcomes.
The Mission Software Solutions business delivers customized and off-the-shelf software solutions to Defence, Intelligence and other Government sectors. The business also builds capabilities that can be used for a wide range of applications in both traditional and non-traditional environments; providing leadership in the advancement of technological modernisation of complex enterprises within Government.
**The Opportunity**
As a Cloud Operations Administrator within our Geo Spaces Team, you'll play a key role in maintaining and optimising secure cloud environments that support critical customer missions. Working alongside engineering, cyber security and customer stakeholders, you'll help ensure cloud services remain reliable, secure and resilient while contributing to the ongoing evolution of our cloud capabilities.
+ Administer and support secure Azure, AWS and hybrid cloud environments, ensuring availability, performance, security and operational stability across customer platforms.
+ Manage incidents, problems and changes in complex production environments, applying a proactive approach to monitoring, troubleshooting and continuous improvement.
+ Drive operational efficiency through automation, leveraging scripting, Infrastructure as Code and CI/CD practices to improve consistency, reliability and scalability.
+ Partner with technical teams and customers to deliver secure, compliant and resilient cloud services, supporting patching, remediation and governance activities across the cloud estate.
**About You**
You are an experienced cloud operations professional who enjoys solving technical challenges, improving service reliability and working collaboratively in secure, mission-critical environments. You bring a practical approach to cloud administration and automation, with a focus on delivering reliable outcomes for customers.
**Essential Skills & Experience**
+ Experience administering Azure, AWS or comparable cloud platforms in operational or production environments.
+ Experience working with cloud networking, compute, storage and identity services.
+ Experience monitoring cloud environments, responding to incidents and resolving complex technical issues.
+ Capability in scripting and automation using tools such as PowerShell, Python or Bash.
+ Knowledge of Infrastructure as Code solutions including Terraform, ARM or CloudFormation.
+ Familiarity with DevOps practices, CI/CD pipelines and modern cloud operating models.
+ Ability to work effectively with technical teams, cyber security specialists and customer stakeholders in secure environments.
**Advantageous Skills & Experience**
+ Experience supporting highly regulated or security-sensitive environments.
+ Knowledge of cloud security, compliance frameworks and remediation processes.
+ Experience implementing operational improvements and automation initiatives within cloud platforms.
+ Exposure to hybrid cloud environments and enterprise-scale cloud operations.
This role does require the successful applicant to be an Australian Citizen who holds an active **NV1 Security Clearance** (NV2 preferred) accompanied by the ability to be successful for a **DISA/OSA** .
**What to Expect When You Apply**
Our hiring process is designed to be straightforward, respectful and easy to navigate. If your skills, experience and qualifications look aligned with the role, our Talent Acquisition team will contact you to discuss the next stage. You can expect:
+ An initial conversation with our Talent Acquisition team
+ An interview with the hiring manager or interview panel
+ Any role-specific assessment, technical discussion or customer step required for the position
We'll let you know what to expect before each stage, including who you'll meet and how to prepare. If you need any adjustments or support during the process, please let us know.
**Ready to explore what's possible? **
If this sounds like a role where you can make an impact and continue to grow, we'd like to hear from you. Please apply via the "Apply Now" button with your resume. If you have any questions about the role or recruitment process, please contact Ben George, Talent Acquisition.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
**About Leidos**
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit .
**Pay and Benefits**
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at .
**Securing Your Data**
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission ( .
**Commitment to Non-Discrimination**
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
REQNUMBER: R- -OTHLOC-LOCATION-2D3-2D19002
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Help make the customer experience even better, behind the scenes.
At Adore Beauty, we’re all about creating an exceptional experience for our customers, from the moment they place an order to the moment it arrives, and everything in between.
We’re looking for a CX Operations Lead to join our Customer Experience team on a 12-month maternity leave contract. This is a hands-on role for someone who loves getting into the detail, solving problems and finding smarter ways of doing things.
You’ll sit at the intersection of CX, systems and operations, working closely with our CX team, warehouse and fulfilment, Digital, IT, Marketing and teams across the wider business.
You will keep our CX Systems running smoothly by:

- Owning the day-to-day optimisation of Zendesk, including workflows, help-centre content, AI Agents, Copilot, maintenance and improvements.
- Work across our wider CX tech stack, including Zendesk, our ERP, WMS, Refundid, and carrier platforms.
- Troubleshoot issues, spot opportunities and find ways to make life easier for our customers and CX team.
- Look for opportunities to simplify, automate and improve the way we work.

24th September, 2026

Help make the customer experience even better, behind the scenes.
At Adore Beauty, we’re all about creating an exceptional experience for our customers, from the moment they place an order to the moment it arrives, and everything in between.
We’re looking for a CX Operations Lead to join our Customer Experience team on a 12-month maternity leave contract. This is a hands-on role for someone who loves getting into the detail, solving problems and finding smarter ways of doing things.
You’ll sit at the intersection of CX, systems and operations, working closely with our CX team, warehouse and fulfilment, Digital, IT, Marketing and teams across the wider business.
You will keep our CX Systems running smoothly by:

- Owning the day-to-day optimisation of Zendesk, including workflows, help-centre content, AI Agents, Copilot, maintenance and improvements.
- Work across our wider CX tech stack, including Zendesk, our ERP, WMS, Refundid, and carrier platforms.
- Troubleshoot issues, spot opportunities and find ways to make life easier for our customers and CX team.
- Look for opportunities to simplify, automate and improve the way we work.

Get CX ready for what’s next:

- Own the CX operational readiness for promotions, campaigns, launches and business changes.
- Work with teams across the business to understand what’s coming and make sure the CX team has the right information, processes and tools to support it.
- Get ahead of potential customer friction and help solve issues before they become bigger problems.

Make the post-purchase experience better:

- Partner closely with our warehouse and fulfilment teams across dispatch, out-of-stocks, returns and return-to-sender.
- Help improve how we communicate with customers throughout the delivery journey.
- Work with same-day, domestic and international carrier partners where needed.
- Use customer insights and operational data to spot recurring pain points and turn them into practical improvements.

Be a connector across CX:

- Work closely with the broader CX team to make sure systems, processes and day-to-day operations are working together.
- Bring customer and operational insights to the right people across the business.
- Turn problems into solutions and help make change feel easy for the teams who need to deliver it.

We’re looking for someone who can make a big impact, build excellent relationships and genuinely care about making things better.
You’ll bring:

- Hands-on experience with Zendesk or a similar CX platform, with the confidence to get across our systems and contribute quickly.
- Experience in e-commerce or retail operations, ideally in a fast-paced, customer-focused environment.
- Exposure to warehouse, logistics or fulfilment, with an understanding of dispatch, returns and the post-purchase customer journey.
- A genuine passion for customer experience, with an eye for where we can make things easier and better.
- The ability to connect systems, processes and people, turning operational changes into clear CX processes, communications and readiness.
- Comfortable with creating change — you’re someone who leans in, solves problems and gets things moving.
- Strong relationship-building skills, with the ability to work effectively across CX, warehouse, fulfilment and external carrier partners.
- Curiosity and a solutions-focused mindset, with the confidence to ask why, challenge the status quo and look for a better way.

Why Adore Beauty?
Adore Beauty is Australia’s leading online beauty retailer, now an integrated omnichannel business with a growing national store network.
We’re a business that’s continuing to evolve, and this role will give you the opportunity to make a genuine impact across how we support our customers and our teams.




You’ll work with smart, passionate people who care about what they do, love a positive challenge and aren’t afraid to roll up their sleeves and get stuck in.
And, of course, there are a few perks:

- 40% staff discount, plus brand and partner discounts
- Hybrid working and central office location
- Learning and development opportunities
- Birthday Leave

If you’re someone who loves CX, enjoys getting into systems and gets satisfaction from making things work better, we’d love to hear from you.

As a Recovery Officer in our Property Recoveries team, you will play a crucial role in managing pre-litigated recovery claims for damages to our customers’ property. This entry-level position is ideal for individuals looking to start their career in the financial services industry, specifically within claims management. You will investigate incidents and pursue resolutions that balance commercial interests with customer satisfaction and legal considerations.

Responsibilities:

- Manage a portfolio of property recovery claims from initiation to resolution.
- Issue tailored written demands to third parties, clearly outlining liability based on the unique facts of each case.
- Conduct outbound calls to third parties and insurers to pursue recoveries.
- Review technical reports (e.g., building, plumbing, electrical) to assess liability.
- Confirm quantum by matching quotes to invoices and verifying documentation of damage.
- Use internal and external tools to locate contact and insurance details.
- Negotiate and resolve disputes regarding liability and quantum.

Qualifications:

- Bachelor’s degree or equivalent experience preferred but not mandatory.
- Entry-level experience in customer service or claims management is desirable but not required; training will be provided.
- Strong communication skills, both verbal and written, with an ability to articulate complex information clearly.
- Basic understanding of property insurance principles is advantageous but not essential; willingness to learn is key.
- Proficient in using Microsoft Office Suite (Word, Excel) for documentation purposes.

Melbourne Yes Medical Group

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Join Our Team as a Business Development Manager (BDM) – Melbourne

Are you passionate about driving business growth in a vibrant, fast-paced company? Yes Medical Group – a leader in medical consumables, devices and equipment in Australia & New Zealand – is looking for a motivated Business Development Manager to join us in Melbourne and make a real impact.

At Yes Group, you’ll be part of a company that values Innovation, Care, Trust, and Taking Action. We’re fast-growing and proud to combine medical supplies with cutting-edge technology to deliver exceptional service.

Your Role

As our Business Development Manager, your role is pivotal in our growth journey. Key responsibilities include:

- Prospecting and Lead Management: Identify and research prospects, thoroughly understanding their needs and pain points. Use our CRM to manage leads professionally, moving prospects through the sales pipeline with clarity and purpose.
- Engaging Clients: Conduct drop-ins, phone calls, and follow-ups to generate fresh business. Collaborate with internal teams to prepare tailored presentations and compelling proposals that highlight our value.
- Client Onboarding: Take full ownership of onboarding new clients by coordinating internal teams to ensure smooth delivery, timely communication, and a great customer experience from day one.
- Account Management: Build and maintain strong ongoing relationships with existing clients, regularly checking in to ensure satisfaction and identify opportunities for upselling or added value.
- Reporting and Analysis: Provide weekly reports on sales progress, pipeline status, and client updates to the National Sales Manager. Analyse data to track performance and identify areas for improvement.
- Collaboration: Work closely with marketing, supply chain, and sales support teams. Participate in cross-department meetings focused on strategy, planning, and customer experience to amplify overall business performance.
- Budget Management: Manage and work within your allocated expense budget responsibly to maximize your contribution to company performance.

Who thrives here?

You’ll excel if you embody our core attributes:

Humble: You share credit, celebrate team success, and prioritize collective goals over ego.

Hungry: Self-motivated and driven, you proactively seek new challenges and continuous learning.

People Smart: You have excellent interpersonal skills, intuitive judgement, and know how to navigate group dynamics effectively.

Why you will love working here?

- Be part of an exciting company combining medical innovation and technology.
- Your ideas matter.
- Play a key part in our future, drive new business, help onboard new clients, and strengthen relationships with existing partners.
- Work closely with awesome colleagues across sales, marketing, and supply chain.
- Engage in a culture of shared success, learning, and fun.

If you’re ready to be a key player in a company that truly cares and wants to succeed together, apply now to join Yes Group as our Business Development Manager in Melbourne!

National Business Development Manager – Remote

3001 Melbourne Pinches Group / Keith Engineering

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Love the chase? At Keith Engineering we design, manufacture, install and commission equipment that keeps one of the most highly regulated, high-stakes sectors in food and agriculture running.

Now we’re after a hunter, someone hungry, full of drive and happiest on the road, who wants to own a national sales cycle end to end, from first conversation to signed deal. Your calendar, your pipeline, your patch, across every state and territory. This role can be located anywhere in Australia.

The Role

You will run sales nationally from start to finish. That means getting out to client sites, getting to know each plant’s capacity and capital expenditure plans, and spotting the opportunities for new equipment, upgrades and spare parts before anyone else does. You’ll represent Keith at industry events (including the Australian Renderers Association), build your own pipeline and take deals from lead to close, with our project managers, engineers and leadership team right alongside you to make sure we deliver on everything you sell.

What You’ll Own

- The full national sales cycle: prospecting, pitching, negotiating and closing
- A pipeline you build and drive yourself, from first enquiry through to signed proposal
- A national client base, with real on-site relationships in every state and territory
- The Keith Engineering presence at industry events and association activities
- Pricing, scope and delivery conversations alongside our project managers, engineers and leadership team
- Forecasting, CRM and reporting that keep leadership in the loop

What You’ll Bring

- Hunger. You go looking for opportunities rather than waiting for them to land
- A track record of winning business in a sales, business development or account management role. We care more about drive and results than years on the CV
- A real appetite for national travel.
- The confidence to talk with everyone from tradespeople to executives
- The self-direction to run a largely autonomous role without someone looking over your shoulder
- Curiosity about how things work.
- Exposure to capital equipment sales or technical account management is a strong plus

What’s On Offer

- Real autonomy, you set the plan, you lead your territory
- The role can be based anywhere with periodic visits to our Sydney and Melbourne offices to stay connected
- The backing of a group with engineering credentials going back to 1947 and a genuine industry leader in rendering equipment

Ready to Hit the Road?

If you’re hungry, love the hunt and want a national territory to call your own, we want to hear from you.

Apply now with your resume and a cover letter addressing your career wins and highlights.

Applicants must be an Australian Citizen, Permanent Resident, or hold a valid work permit/visa. All appointments are subject to a 6-month probation period and may be subject to pre-employment checks including a National Police Check and reference checks.

3001 Melbourne Bluestone Administrative Services

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About us

Over the past 25 years, Bluestone has become a trusted leader in Australian lending, known for delivering flexible, innovative, and straightforward solutions that break the mould of traditional lending. At the heart of everything we do is a commitment to support more Australians achieve their dream of homeownership, because we believe everyone deserves the chance to build their future.

We offer our award-winning lending solutions directly to brokers, allowing them to help their clients; from the self-employed, to those with imperfect credit or seeking niche lending needs. It’s this spirit of constant innovation and relentless customer focus that earnt us the title of 2025 Non-Bank Lender of the Year.

Are you ready to join one of Australia’s fastest growing lenders?

About the role

It’s an exciting time to join one of the leading non-bank lenders in Australia as we embark on ambitious growth plans across the country. As our VIC State Sales Manager, you will lead the development and execution of our sales strategy while guiding and motivating a team of Business Development Managers. You will play a key role in coaching and mentoring your team, providing ongoing support and direction to foster strong engagement, high performance, and a positive, growth-focused culture.

In this role, you will build and maintain strategic relationships with aggregators and brokers, ensuring strong market connectivity and partnership success. You will be accountable for delivering against revenue targets, with your leadership and strategic insight driving market expansion and sustained sales growth.

Responsibilities

Sales Strategy & Growth

- Deliver individual and team sales targets and growth KPIs, contributing directly to company revenue.
- Develop and execute state-based sales strategies in partnership with the Chief Commercial Officer.
- Grow and deepen the broker network by increasing active broker engagement and market penetration.
- Identify and secure recent business opportunities through strategic partnerships, market analysis, and competitive insights.
- Review customer and broker portfolios to identify growth opportunities and implement targeted strategies.
- Contribute to the development and execution of annual sales plans, including budgeting and performance tracking.

Leadership & Team Development

- Lead, coach, and inspire a team of Business Development Managers to achieve strong sales results and consistent performance.
- Foster a high-performing, growth-focused culture through mentoring, engagement, and ongoing development.
- Manage the full employee lifecycle including recruitment, performance management, and capability uplift.
- Provide technical product expertise and scenario guidance to strengthen team capability and improve conversion outcomes.

Stakeholder Management, Innovation & Governance

- Build and maintain robust relationships with brokers, aggregators, and key industry stakeholders to enhance brand presence.
- Collaborate with Product and Marketing teams to drive innovation, develop new solutions, and deliver impactful campaigns.
- Leverage market intelligence and industry trends to inform strategy, product development, and business growth.
- Ensure accurate CRM management to support pipeline visibility and quality client data.
- Uphold compliance with company policies, ethical standards, and risk frameworks, including credit and risk management principles.
- Monitor sales performance, expenses, and reporting to ensure alignment with business objectives and risk appetite.

About You

You are a results-driven, self-reliant sales leader with a proven ability to perform in quick-paced environments. Combining strong mortgage expertise with sharp commercial acumen, you understand what drives conversion and settlements. You’re passionate about building high-performing teams, using your coaching and mentoring skills to inspire growth and elevate capability. With a strong business development mindset, exceptional communication and negotiation skills, and a confident, tech-savvy approach, you build lasting relationships, thrive under pressure, and consistently deliver high-impact results in a changing market.

Your experience

- Relevant tertiary qualification in commerce, economics, law, marketing, or a related field.
- Minimum of 8 years of experience in financial services with deep knowledge of the mortgage market.
- Previous state or regional sales management experience.
- Proven experience in the preparation and implementation of budget forecast sales and budget plans.
- Demonstrated sales ability including outstanding negotiation skills, persuasive ability, excellent communication skills, and the ability to interact at a strategic level.

What makes us a great place to work?

Our most important asset is our people. We’re committed to investing in our employees and offer a range of holistic perks and benefits to support individual needs. Our supportive and inclusive culture enables our people to grow and learn, to achieve their personal and professional goals, through collaboration and innovation.

Some of our benefits include:

• Flexible working arrangements with the ability to grow your balance

• Volunteer Leave

Bluestone is an equal prospect employer and welcomes applications from individuals of all backgrounds. Our hiring decisions are based on your experience, skills, enthusiasm, and your future potential in the role. If you feel that you meet some, but not all the requirements above, we still encourage you to apply. If you are invited to an interview, please advise us if you require any reasonable adjustments during the interview process, and what pronouns you use.

- If you have any further questions, please reach out to us at

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

We are seeking a Voice of Customer Operations Lead to join ourMember Strategy and Insights team. Reporting to the Senior Manager Voice of Customer, you will lead the operational management of our customer experience measurement platform and help turn customer feedback into meaningful,



actionable insights.

Your New Role

This is a highly specialised role for someone with deep expertise in data, analytics, Voice of Customer platforms and customer experience measurement.

You will be the technical and operational leader of our Voice of Customer ecosystem, responsible for transforming member feedback, contact centre interactions and conversation analytics into actionable insight that drives measurable business improvement.

You will work closely with colleagues across the Fund to bring together data, customer-related insights, identify areas of success and underperformance, and support evidence-based improvements to member experience, engagement and loyalty.

Key duties include but are not limited to:

- Lead the operational management and administration of the Voice of Customer platform, including data, directories, users and vendor engagement.
- Design, program and maintain surveys, web intercepts, workflows, invitations and distribution automations.
- Develop dashboards, insight reports, sentiment analysis and text analytics.
- Source and troubleshoot sample files, data flows and contact import processes.
- Manage survey and data protocols to protect member information and support privacy and regulatory compliance.
- Lead the development and automation of customer experience reporting for senior stakeholders and key forums.
- Generate strategic insights through driver analysis, statistical techniques and the integration of multiple data sources.
- Coach and support colleagues to use the platform effectively and apply Voice of Customer best practice.

What You’ll Need

- Advanced knowledge of market research, customer experience measurement and the Net Promoter System.
- Significant experience administering an enterprise customer experience platform, preferably Qualtrics or a comparable platform such as Medallia or InMoment.
- Strong technical expertise in complex survey data, data management, dashboard development and statistical analysis.
- Advanced text analytics - natural language processing and experience analysing transcripts is highly desirable.
- A demonstrated ability to translate customer data into practical and actionable insights.
- Experience managing senior stakeholders and working collaboratively across multidisciplinary teams.
- Strong written, verbal and presentation skills, with the ability to communicate complex insights clearly.
- Advanced analytical, problem-solving and critical-thinking skills.
- The ability to manage competing priorities, projects and deadlines in a changing environment.
- Experience within superannuation and a demonstrated understanding of how to uplift a customer experience program.
- Tertiary qualifications in business, management, commerce, marketing, data science, social science or a related field.

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What’s Next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy:

Australian or New Zealand citizenship or Australian permanent residency status is required.

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.

About the latest Site operations manager Jobsin Altona !

Job Title: SAP Operations Lead - Finance
Location: Melbourne
Employment Type: contract
Job Summary:
We are seeking an experienced SAP Operations Lead - Finance to oversee the management of the customer Finance platform, ensuring smooth operations and effective handling of BAU activities. The ideal candidate will lead a team of SAP FI, ABAP, and BASIS consultants, ensuring seamless execution of finance-related tasks, incident management, and change management processes. Key Responsibilities:

- Manage the customer Finance platform with a dedicated team of SAP FI, ABAP, and BASIS consultants.
- Monitor and manage BAU activities, including FSCD daily processing, incident resolution, and change management.
- Provide regular updates to stakeholders on BAU activities, ensuring transparency and accountability.
- Oversee risk events, conduct Post-Incident Reviews (PIR), and implement necessary controls or resolutions.
- Manage Finance month-end activities and weekend FSCD execution.
- Participate in the Change Advisory Board (CAB) and provide BAU clearance for production changes.
- Deliver weekly and monthly updates on Finance platform operations to relevant stakeholders.
- Identify BAU pain points and propose solutions to optimize efficiency and resolve operational issues.

Required Skills & Experience:
- Strong expertise in SAP FI, SAP ABAP, and SAP FI-FSCD.
- Experience with ServiceNow and Jira for incident and change management.
- Proven ability to manage and lead SAP operations teams effectively.
- Solid understanding of Finance processes, month-end activities, and FSCD execution.
- Strong stakeholder management skills with the ability to provide clear and concise updates.
- Experience in risk management, PIR, and implementing necessary controls.
- Ability to identify and resolve BAU pain points efficiently.
- Familiarity with ITIL processes and best practices is a plus.

Preferred Qualifications:
- Bachelor's or Master’s degree in Finance, IT, or a related field.
- SAP FI or ABAP certification is an advantage.
- Experience in working within large-scale SAP environments.
- Strong analytical and problem-solving skills.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
Marketing Operations Specialist – Remote

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

- We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
- We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard and we’re not satisfied with being average
This role

We are looking for a Marketing Operations Specialist who is an AI-first automation specialist, possessing the deep Marketo expertise required to dismantle manual processes and replace them with autonomous systems.

In this role, you will be the architect of our marketing engine. You are not just a campaign executor; you are a systems orchestrator tasked with driving the transition from traditional, manual ways of working toward a future of AI-assisted automation. Your mission is to ruthlessly eliminate human friction and technical debt, leveraging AI to build smarter, self-sustaining workflows that redefine operational excellence.

This will include

- Platform Management & Support: Manage the day-to-day operations of our Marketo instance to support the broader business, ensuring high system uptime, flawless execution, and scalable processes.
- Lead Investigations & Troubleshooting: Act as the ultimate problem-solver for funnel leakage. Conduct deep-dive lead investigations to troubleshoot routing issues, scoring anomalies, and synchronisation errors between Marketo and Salesforce.
- Operational & Campaign Optimisation: Drive continuous Marketo optimisation. You will look beyond “how it’s always been done” to streamline campaign logic, apply AI to repetitive processes, and increase our speed-to-market.
- Cross-Functional Business Alignment: Develop a comprehensive, solid understanding of Employment Hero’s marketing, sales, and overarching business processes. You will deconstruct these business requirements into raw data constraints and technical solutions.
- System Overhaul & Simplification: Partner with the Senior Marketing Operations Manager on high-level, strategic projects aimed at ruthlessly overhauling and simplifying our Marketo instance. Your goal is to eliminate technical debt and build a clean, sustainable “Marketecture.”
- List Operations Management: Manage and oversee the List Operations function (2 Direct Reports). You will ensure pristine data hygiene, accurate segmentation, and timely list execution, while proactively exploring how AI and data enrichment agents can automate these historically manual tasks.
- Ruthless Documentation: Maintain comprehensive, up-to-date documentation for all systems and workflows. You will ensure that our marketing infrastructure is never a “black box,” making processes transparent, accessible, and easy for the broader team to understand.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

- Deep Marketo/CRM Expertise: 5+ years of hands-on, advanced experience managing Marketing Automation Platforms (Marketo preferred) in a fast-paced B2B workplace.
- An AI-First Mindset: You don’t just want to build workflows; you want to build agentic workflows. You have a strong appetite for using AI tools (like LLMs, automated agents, or advanced orchestration platforms) to solve traditional MarOps problems.
- Systems Thinking: You possess a “first principles” problem-solving approach. You can see how data flows through the entire MarTech ecosystem (from initial touchpoint to Salesforce opportunity) and understand how to build solutions that scale.
- CRM Proficiency: Strong working knowledge of Salesforce, specifically how it integrates with MAPs (Marketo preferred) (custom objects, field mapping, lifecycle stage transitions, and sync mechanics).
- Operational Discipline: High autonomy with a focus on delivering value over volume. You are comfortable pushing back on scope creep to prioritize system integrity and business impact.
- Growth & Improvement Mindset: You possess an insatiable curiosity about the “why” and a relentless obsession with continuous improvement. Guided by first-principles thinking, you believe that “the best part is no part” and constantly seek to simplify or remove unnecessary complexity.

What we can offer

At Employment Hero, we don’t just talk about a better way to work. We live it.

Joining Employment Hero means you’ll:

- Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
- Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create.
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
- Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026.

Privacy and AI Notices

- We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
- We verify candidate identity and location as part of our hiring process.
- At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

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We are in search of a skilled web designer with a focus on WIX and a minimum of 3 years’ experience in the field. The candidate should be well-acquainted with the workflows of digital media marketing services. This remote position is with a growing start-up business, anticipating expansion between September and December of 2023 & looking to onboard casual workers. We are seeking someone who is fluent in English, with strong English reading and writing skills. The ideal candidate will possess excellent communication abilities and be able to complete tasks promptly, meeting critical deadlines. Initially, we expect availability for at least 8 hours a week, with the opportunity to grow alongside our dedicated team of digital media marketers.

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