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Job Description

Join Our Team at Hannah St Hotel Melbourne – Porter At Hannah St Hotel, we pride ourselves on delivering exceptional service and creating memorable experiences for every guest. We are seeking a dedicated and professional Porterto join our team and uphold the highest standards of hospitality. As a Front Office Porter, you will play a vital role in ensuring seamless guest arrivals and departures, providing assistance with luggage, valet parking, and offering expert knowledge about our hotel and local attractions. Your commitment to excellence and attention to detail will help us maintain the luxurious experience our guests expect. What We’re Looking For: A polished, professional approach with a robust customer service focus. Ability to remain calm and efficient under pressure. A proactive attitude and willingness to assist across various tasks. Excellent communication and interpersonal skills. Previous experience in a similar role within a luxury hotel environment is highly regarded. Key Responsibilities: Welcome guests and assist with luggage and transportation needs. Provide accurate information about hotel facilities and local attractions. Support the Front Office team with guest requests and operational tasks. Maintain a clean and organized lobby and entrance area. Ensure all interactions reflect the elegance and professionalism of Hannah St Hotel. At Hannah St Hotel, we foster a team-oriented and respectful work setting where every team member contributes to creating an exceptional guest experience. If you are passionate about hospitality and take pride in delivering service of the highest standard, we would love to hear from you. Does this sound like your next career move? Apply today and become part of our team.

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Pullman & Mercure Melbourne Albert Park is part of the Accor group. Accor is Australia’s largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Together, We Champion Progress.
Progress is at the heart of what you do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. #WorkYourWay
Do what you love, care for the world, dare to challenge the status quo! #BeLimitless

Job Description

We are looking for an energetic Porter, who is service oriented with an eye for detail to join our Concierge Team.

Our Porters are responsible for welcoming guests, carrying luggage, parking andretrieval of guest cars, escorting guests to their rooms, explaining the facilities of thehotel, providing tourism information and dining/entertainment recommendations toour Guests.

Qualifications

- Previous experience working in a hotel or serviced apartments environmentpreferred.
- Good levels of written and spoken English.
- Sound knowledge of the local area.
- Drivers License required.

Additional Information

Benefits and Perks

- Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family andfriends.
- Access toAccor Partner Benefits such as Europcar.
- Discounted onsite car parkavailable .
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Excellent opportunity to further grow and develop your career with an industry leader
- Reward and recognition programs, including Annual Service Recognition andAccor Tenure Milestone recognition
- Mentoring and career development along-side experienced and dedicated professionals.

Apply today to start a conversation and see where your Accor career can take you!

***We are unable to provide sponsorship for this role, so Australian working rights are required.

As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Porter, opportunity awaits.

Position Summary:

Be the “face of the hotel” - engaging and inspiring guests through each guest interaction from arrival to departure

Securely park guest cars, deliver bags and amenities in accordance with the hotel policies

Support your front office team in general operational tasks

Escort guests to their rooms and explain all features & hotel offerings

Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity

Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings

About You:

Relevant experience in a similar role

Working rights in Australia

Enthusiastic to escalate your career

Self-motivated, driven and energized in a fast-paced environment

Armed with smart solutions and a can-do attitude

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Put the World on Vacation

At Travel + leisure Co our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry. Join the Sydney team asa Porter today!

How You’ll be Rewarded?

- Immediate start
- Fantastic career opportunitywith the potential for ongoing work
- Supportive work culture
- Opportunity for professional growth and development
- Discounted hotel & resort stays globally

How You’ll Shine?

As a Porter, you will be responsible for the following tasks:

- Assist guests with luggage, including transporting bags to and from rooms safely and efficiently
- Support the Front Office team with guest arrivals, departures, and general concierge-style assistance
- Greeting and registering of owners and guests
- Assist with valet parking processes
- Providing information to local area attractions, completion of all department related paperwork
- Using all communication equipment including telephones, facsimiles and computers

A strong candidate has been identified for this position.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.



Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** 15 Waterfront Way, Docklands, Melbourne Victo 3008, Australia
VIEW ON MAP ( Part Time
**Located Remotely? ** N
**Position Type** Non-Management
**POSITION SUMMARY**
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Porter, opportunity awaits.
**Position Summary:**
+ Be the "face of the hotel" - engaging and inspiring guests through each guest interaction from arrival to departure
+ Securely park guest cars, deliver bags and amenities in accordance with the hotel policies
+ Support your front office team in general operational tasks
+ Escort guests to their rooms and explain all features & hotel offerings
+ Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
+ Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
**About You:**
+ A current driver's license
+ Relevant experience in a similar role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Job Identification:**
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Part time
**About Hilton Melbourne Little Queen Street**
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and meeting & event spaces.
**About the role**
As a Porter, you will be the welcoming face of the hotel. You will be responsible for performing valet parking duties, transferring and storing luggage and providing information and advice to guest with your extensive knowledge of Melbourne and local attractions. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Engage with our guests to create lasting memories
+ Retrieve and manage guest luggage
+ Valet park guest cars and maintain accurate records of vehicles in the hotel's care
+ Arrange and assist guests with taxis
+ Support other hotel departments when required
+ Assist the Front Office team with basic reception duties, including but not limited to guest arrivals, departures and responding to enquiries
**What are we looking for? **
+ You will be outgoing, enthusiastic & welcoming!
+ Have excellent personal presentation
+ Ability to lift heavy objects
+ Commitment to respond to guest requests and deliver high levels of service
+ Australian Driver's License (dual Manual & Automatic required)
**What will it be like to work for Hilton? **
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving:
+ Worldwide travel discounts at unbelievable rates for you and your friends and family!
+ 25% off Food & Beverage in the hotels!
+ Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
+ A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Put the World on Vacation**
At Travel + leisure Co our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry. Join the Sydney team as a **Porter** today!
**How You'll be Rewarded? **
+ Immediate start
+ Fantastic career opportunity with the potential for ongoing work
+ Supportive work culture
+ Opportunity for professional growth and development
+ Discounted hotel & resort stays globally
**How You'll Shine? **
As a Porter, you will be responsible for the following tasks:
+ Assist guests with luggage, including transporting bags to and from rooms safely and efficiently
+ Support the Front Office team with guest arrivals, departures, and general concierge-style assistance
+ Greeting and registering of owners and guests
+ Assist with valet parking processes
+ Providing information to local area attractions,



completion of all department related paperwork
+ Using all communication equipment including telephones, facsimiles and computers
A strong candidate has been identified for this position.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels. Located in the Paris end of Collins street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation – trams and trains are just outside the door.

Part of the Accor group, Sofitel Melbourne is known for its beautiful rooms, its superb Atrium Bar and its delectable No35 restaurant. We support our employees to develop and grow through regular and ongoing training, internal promotion opportunities and opportunities to relax through our employee events calendar.

Job Description

As a Front Office Welcomer (Porter), you provide the initial welcome and the final “au revoir” to our guests, whilst assisting with their luggage and vehicles. We are looking for genuine and passionate hospitality professionals to join our Front Office Team on the Driveway to provide luxury service to our guests.

You will be responsible for:

• Offering a warm welcome and farewell to our guests

• Attending to guest’s requests quickly and efficiently, constantly striving to provide total customer satisfaction.

• Parking and retrieving guest vehicles

• Delivery and collection of guest luggage

• Assisting guests with directions and other enquiries

• Delivering personalised service with passion and professionalism

• Ensuring the highest level of security for guests’ luggage and vehicles

Qualifications

•A full Driver’s licence

•Excellent communication and interpersonal skills

•Initiate contact and establish rapport easily

•A friendly disposition and the ability to remain calm in high pressure work situations

•Demonstrated versatility and initiative in responding to guest requests and situations

Additional Information

Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbourne's CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels

Porter | Concierge - Full Time & Part Time

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are…

A sanctuary of style, Hotel Chadstone Melbourne MGallery offers the perfect luxury escape nestled close to the city of Melbourne and on the doorstep of Chadstone - The Fashion Capital. Our unique design marries both exclusivity and comfort allowing guests to feel a sense of home during their stay, whilst transporting them into a world of glamour and style. Five star luxury and opulencecreates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

Job Description

As a Porter / Concierge, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between-luggage assistance, valet parking and responding to guest requests - whilst at the same time, creating stories that stay.

- Be the first point of contact and greet guests with a warm welcome every time
- Provide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously
- Share your knowledge and passion for Melbourne with visitors to our city
- Be the "face" of our hotel
- Welcome our guests and make them feel special
- Assist guests with general enquiries and luggage requests
- Valet parking of cars
- General Porter duties as required

Hourly Pay rates:

- Mon to Fri: $27.08(+ $2.95evening loading after 7pm)
- Saturday: $33.85
- Sunday: $40.62
- Public Holidays: $60.93

Plus:

- Guaranteed weeklyhours
- Annual leave entitlements
- Sick leave entitlements

What we can offer you:

- A fun work environment where your job is simply to make people happy!
- A genuine sense of community… our team is one big family
- Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit our great city
- Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
- If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
- Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

Qualifications

What we're looking for.

- Victorian full drivers license is essential
- An energetic, team-focused and can-do attitude
- Enthusiasm to connect with guests and to hear their story
- Exceptional communication skills both written and verbal
- Excellent attention to detail
- The ability to work across a 7 day roster - evenings, mornings and weekends

Additional Information

What’s in it for you.

- Great benefits – worldwide accommodation and food & beverage discounts from day one, Chadstone Shopping Centre discounts, free nights’ accommodation on your anniversary with Accor, discounted health insurance, and a free, confidential Employee Assistance Program
- A supportive, agile team environment in one of Melbourne’s most iconic luxury hotels
- Work close to home – based in Melbourne’s vibrant south-east, avoid the CBD commute
- Endless growth opportunities as part of Accor, Australia’s largest hospitality employer – with access to industry-leading training, career pathways across a global network, and the ability to truly shape your future

Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We can’t wait to welcome you!

Account and Business Development Manager

Reporting to the GM Sales and Business Development, a vacancy within our sales team has opened up for an experienced Account and Business Development Manager within Metro Melbourne. Driving growth within the building and construction industry, this position is essential for establishing and nurturing client relationships, identifying new business opportunities, and ensuring the delivery of exceptional service. The successful candidate will contribute to the overall success of the organisation by leveraging their expertise to enhance market presence and achieve strategic objectives.

Responsibilities:

- Develop and implement strategic business development plans to achieve sales targets and expand market share.
- Identify and pursue current business opportunities within the building and construction sector.
- Build and maintain strong relationships with clients, stakeholders, and industry partners.
- Conduct market research to identify trends, competitor activities, and customer needs.
- Prepare and deliver compelling presentations and proposals to potential clients.
- Collaborate with internal teams to ensure the successful delivery of projects and services.
- Monitor and report on sales performance, providing insights and recommendations for improvement.
- Attend industry events and networking functions to promote the organisation and its services.

Qualifications:

- Bachelor’s degree in Business, Marketing, or a related field.
- A minimum of 5 years of experience in account management or business development within the building and construction industry.
- Proven track record of achieving sales targets and driving business growth.
- Strong negotiation and communication skills, with the ability to build rapport with clients.
- Excellent analytical and problem-solving abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.

If you are looking for a new challenge, or would like more information regrading the opportunity, do hesitate in contacting Porter Plant for a confidential conversation.

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📌 Lux Hotel Porter — Part-Time Guest Concierge & Valet (Melbourne)
🏢 AccorHotel
📍 Melbourne