This position is located in: Gold Coast Region

Close date: Fri, 27 Feb 2026 11:59pm

Gold Coast Key Support Worker - QLD Community Support Scheme

- Location: Gold Coast :

- SCHADS - Schedule B Level 3: $76,372 - $81,905 :

- Fixed Term Part Time role until 30/09/2026 :

- Working 22.8 hours per week. Giving you time to do what you love & make an impact. :

- Claim Living Expenses - Use your pre-tax income to pay for groceries, bills and much more :

- Awarded Best Workplace in 2025, 2023 & 2021 for our outstanding culture and employee experience

WHO WE ARE

Footprints is a leading not-for-profit organisation with a proud history of working alongside people and communities to enhance wellbeing, independence and social connection. Established in 1991, we have grown into a multi-site service provider committed to excellence and innovation in person-led support, with a focus on older Australians and people experiencing mental health challenges. Through our wrap-around approach and partnerships across health, housing and community sectors, we deliver integrated services that create meaningful and lasting impact. Recognised as a Best Workplace Award winner, Footprints is guided by robust leadership, strategic collaboration and a shared commitment to improving lives and strengthening communities.

POSITION DETAILS

The Key Support Worker delivers essential support under the Queensland Community Support Scheme (QCSS), assisting individuals under 65 years old (or under 50 years for Aboriginal and Torres Strait Islander people) who are not eligible for the National Disability Insurance Scheme. The role provides low-intensity support to help clients live independently, connect with their local community, and reduce social isolation.





Through a person-centred and strengths-based approach, the Key Support Worker empowers individuals to improve their physical and emotional well-being, increase independence, and access appropriate supports and services. This role is integral in enabling clients to safely manage their daily lives, participate in their communities, and reduce their reliance on high-intensity services.

RESPONSIBILITIES

- Following and providing clear support delivered within an individual support plan developed by the link worker.
- KSW will provide short-term and tailored services to enhance self-management and independence within clients’ homes, including domestic assistance, meal preparation, personal care to enhance client capacity and promote self-management.
- Support people with disabilities to gain skills to be able to self-advocate, and ensure privacy and personal choices are respected at all times
- Ensure a person-centred active support approach to all areas of daily living of the people we support including their active engagement in the planning of all activities.

KEY SELECTION CRITERIA

Essential

- Relevant Tertiary Qualification, e.g., Community Services, Human Services, Social Work, or related discipline and/or relevant experience




- Relevant Certificate in community services or significant progress towards such a qualification and demonstrated knowledge/experience of the provision of community-based support services which reflect respect, inclusion, equality, and a strengths-based approach.
- Demonstrate knowledge and or experience working with diverse client groups including people with a disability, and their families/carers, people with mental illness, people who are homeless or residing in marginalised housing and who may be at risk of homelessness.
- Demonstrate knowledge and experience in delivering community-based support.
- Current class C driver license.
- National NDIS Worker Screening Check or current Yellow Card

Desirable

- Current First Aid and CPR certificate
- Understanding of Human Services Quality Framework (HSQF)

BENEFITS

- Salary Packaging Benefits! Package up to $15,900 of your annual salary tax-free.
- In addition, you can use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
- Novated Leasing : Use your pre-tax income to buy a new or used car and save on the purchase price and running costs.
- Clear career pathways : We support career goals via ongoing training, professional development opportunities, regular check-ins and workshops.
- Access confidential support with our Employee Assistance Program whenever you need it.
- Proudly recognised with a Best Workplace XREF Engage Award for 2025, 2023 & 2021, a wonderful acknowledgment of our positive culture and the dedication of our workforce to each other & the communities we support.

CLOSING DATE

Applications Close 27th of February 2026

CONTACT

**EQUAL OPPORTUNITIES

📌 Key Support Worker - Qld Community Support Scheme (Geelong)
🏢 Footprints Community
📍 Geelong