21 Oct
|
Docusign
|
North Sydney
21 Oct
Docusign
North Sydney
Manager, Solution Consulting
ID: 2026-30407
Location: AU-NS-Sydney
Category: Sales & Partnerships
Position Type: Regular
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Docusign is in the midst of a significant transformation. We've evolved beyond e-signature into Intelligent Agreement Management (IAM) an Al-powered platform that helps organisations create, commit to, and manage agreements more intelligently. We're looking for a Manager, Solution Consulting to join our ANZ team with a dedicated focus on our larger accounts. You will be responsible for developing a team of Solution Consultants (SC's) to support the growth of our Enterprise segment. Travel of approximately 20% is expected.
This position is a people manager role reporting to the Director, Solution Consulting for ANZ.
Responsibility
- Recruit, hire, and retain extraordinary talent across diverse experience levels to cultivate a high-performing, well-balanced Enterprise Solution Consulting organisation
- Provide hands-on coaching to continue building technical expertise, consultative selling, enterprise architecture design,
and executive communication skills
- Support continuous training and professional development paths to help team members excel and advance their careers
- Exemplify and safeguard core company values through hiring decisions, daily leadership, and team culture
- Partner closely with Enterprise sales leadership and field teams to drive strategy, cultivate opportunities, and win complex enterprise deals
- Collaborate with Customer Success teams to expand relationships, drive IAM adoption, and deliver valuable outcomes for our largest customers
- Lead and mentor the SC team through high-stakes strategic opportunities. Establish senior executive relationships, steer value-focused product demonstrations, and facilitate complex technical discussions. Serve as a subject matter expert and thought leader across internal forums and external events
- Synthesise and champion customer feedback to directly shape product roadmap and address local enterprise segment demands
- Ensure consistent team compliance with internal rules of engagement, sales processes and tools use
- Evaluate team operations continually and implement initiatives to enhance overall efficiency, collaboration, and field impact
Job Designation
Hybrid: Employee divides their time between in-office and work from home. Access to an office location is required. (Frequency:
Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 7+ years of SaaS technical pre-sales / solution consulting experience, with 3+ years selling into strategic enterprise accounts across ANZ
- 3+ years of people management experience within technical software sales
- Experience building trusted relationships and engaging effectively with C-suite and senior technical/business executives
- Bachelor's degree in a quantitative or technical discipline
Preferred
- 10+ years of pre-sales experience, including 5+ years of direct people management and significant exposure to large Enterprise customers across ANZ
- Understanding of Enterprise procurement processes, and deep industry knowledge in key sectors such as Financial Services, Healthcare, Telecommunications, Energy & Resources, and Retail
- Experience with enterprise integration concepts including REST APIs, SOAP APIs, integration patterns, and familiarity with platforms such as SAP, ServiceNow, Microsoft, and Salesforce
- Ability to articulate the value of Al in the context of technology solutions, with a focus on defining ROI and responsible Al use
- Experience creating technical business documentation such as solution designs, workflow/process diagrams, propos
📌 Manager, Solution Consulting (North Sydney)
🏢 Docusign
📍 North Sydney