Aurora Epping Dental Clinic is seeking a dedicated and skilled Dental Receptionist and Assistant to join our team on a full-time basis in Wollert, VIC 3750. This is a pivotal role that bridges our front-of-house and clinical operations, ensuring our patients receive exceptional service from the moment they arrive. You will be the first point of contact for our patients and will play a crucial role in maintaining the smooth operation of our clinic whilst supporting both administrative and clinical functions. This position is essential to our commitment to delivering high-quality dental care in a welcoming and professional environment.

Key responsibilities

Greeting patients with a warm and professional manner, managing check-ins and maintaining accurate patient records

Scheduling and confirming appointments, ensuring optimal clinic flow and minimising patient wait times

Managing patient communications via telephone and email, responding to enquiries and providing information about services and treatments

Processing patient payments and handling billing enquiries, maintaining confidentiality of financial information

Preparing treatment rooms and sterilising dental instruments according to infection control protocols and Australian dental standards

Assisting dentists and dental hygienists during patient treatments by passing instruments, suctioning and providing chairside support

Taking and processing intraoral and extraoral dental photographs when required

Maintaining comprehensive and accurate patient records, ensuring all clinical notes and treatment details are properly documented

Ordering and managing clinic supplies and materials, maintaining adequate stock levels





Ensuring the reception area and clinical spaces are clean, organised and compliant with health and safety standards

Supporting the implementation of infection control procedures and maintaining compliance with relevant regulatory requirements

What we're looking for

Relevant qualifications in dental reception and/or dental assistance, or equivalent practical experience in a dental environment

A current or recently held certification in first aid and CPR

Excellent communication and interpersonal skills, with the ability to interact professionally with patients and team members

Strong organisational abilities and attention to detail, particularly when managing multiple appointments and patient information

Proficiency with dental practice management software and general computer skills

Reliable, punctual and committed to maintaining high standards of professionalism and patient care

Ability to work effectively both independently and as part of a collaborative dental team

Knowledge of infection control protocols and health and safety requirements in dental practice

Willingness to undertake ongoing professional development and training

Preferred experience in a busy dental practice with exposure to a variety of treatments and patient demographics

What we offer

At Aurora Epping Dental Clinic,



we value our team members and are committed to creating a supportive and rewarding workplace. We offer competitive remuneration commensurate with experience and qualifications. Our team enjoys access to professional development opportunities, including ongoing training in dental assistance and customer service excellence. We foster a collaborative and inclusive workplace culture where every team member contributes to our shared mission of providing outstanding patient care. We encourage work-life balance and offer flexibility where possible, and we provide a safe, modern clinical environment with access to the latest dental technologies and equipment. Staff wellbeing is important to us, and we welcome discussions about how we can support your success in this role.

About us

Aurora Epping Dental Clinic is a progressive and patient-focused dental practice serving the Wollert and surrounding communities. We are committed to delivering comprehensive dental care in a welcoming, professional and supportive environment. Our practice specialises in preventative and restorative dentistry, with a team of experienced dental professionals dedicated to helping our patients achieve optimal oral health. We pride ourselves on staying current with the latest advances in dental practice and maintaining the highest standards of clinical excellence and patient safety. Our values centre on compassion, integrity, excellence and continuous improvement, and we actively cultivate a workplace where our team feels valued, supported and motivated to deliver exceptional care.

Apply now

If you are a motivated and customer-focused qualified seeking a rewarding opportunity in dental healthcare, we

📌 Full-Time Dental Receptionist (Melbourne)
🏢 Aurora Epping Dental Clinic
📍 Melbourne