Lead Administration Officer | The Wesley Hospital
- Emergency Centre Employment Term: Permanent Part Time
- 8 shifts per fortnight
- 30.4 hours per week.

Location:
Auchenflower, just 5 mins from Toowong Shopping Village and 10 mins from Brisbane City Remuneration: $38.84 p/hr + 12% Super + Not for Profit Salary PackagingApplications Close: 21st of October 2026*Applications may be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.
* Make a meaningful difference with The Wesley Private HospitalThe Wesley Hospital is one of Australia’s iconic and largest private not-for-profit hospitals. From the heart of Brisbane, more than 800 Visiting Medical Practitioners and 2,000 staff deliver personalised care through life’s journey making a meaningful difference in the lives of generations of Queenslanders.

We offer
comprehensive care across a wide range of acute tertiary-level medical and surgical services with a particular focus on cancer care, cardiac care, women’s and children’s care, and complex surgical care. This includes the busiest robotic surgery program and the first Robotic Surgery Centre of Excellence accredited in Australia.
An integral part of our team, as a Lead Administration Officer, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together Your part in The Wesley Hospital teamAs the Lead Administration Officer, you’ll play a vital role in supporting the team in our Emergency Centre department, providing a tailored service through administrative support, whilst providing an exceptional level of customer service.
Our Emergency Centre Receptionists provide an efficient, effective,



professional and client focused administration support in our Emergency Departments and participate in a 24/7 roster system. They facilitate service delivery and administration support to our Medical Officers, Nursing, Allied Health staff and Patients. A key focus of the role is to implement and maintain comprehensible processes that enable the timely and accurate patient admission to the Emergency Departments. This role involves overseeing day-to-day operations and ensuring that administrative procedures are followed efficiently. This role is also responsible for the quality of the preadmission and admission for patients admitting from the Emergency Centre to the hospital – this includes but not limited to Insured, Self-Funded, WorkCover, Third Party and Maternity patients. What makes a difference for us?* Previous experience in a patient or customer-facing role.
* The ability to remain calm, organised and focused while managing competing priorities in a fast-paced environment.
* Excellent interpersonal skills and a professional approach when interacting with patients, visitors, medical specialists and multidisciplinary teams.
* Strong attention to detail and a commitment to delivering accurate, high-quality work.
* Sound judgement and problem-solving skills, with the confidence to follow established processes while using initiative to find solutions when situations aren't straightforward.
* A cooperative approach,



with a willingness to support others, lead from the front and contribute to a positive team culture.
* A proactive mindset, taking ownership of your work and identifying opportunities to improve processes.
* Intermediate computer skills.
* Willingness to work a variety of shift times, including evening and overnight shifts.
* Experience using Cerner and/or SAP (desirable).
* Willingness to obtain required vaccinations in line with hospitals infection control requirements, as well as undergo national criminal history check What makes a difference for you?* NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained
* Flexible work arrangements to support work-life balance
* A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
* 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
* Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
* Career development opportunities to challenge yourself, grow and make a meaningful difference
* A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others**We

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