EXEC Security is seeking experienced and highly capable Command Centre Operators to join a specialist 24/7 security operation in Melbourne.

Working within the Command Centre, you will form a critical part of an integrated protective security operation, providing real-time monitoring, intelligence, communications and operational coordination to support clients and field-based security teams.

This is a high-trust position requiring exceptional situational awareness, judgement, communication and attention to detail.

The Role

As an Operator, you will provide real-time oversight and coordination across a sophisticated security environment.

You will work closely with Risk & Security Specialists, management, external agencies and other stakeholders to ensure security information is assessed, communicated and acted upon appropriately.

The role combines security monitoring, incident management, intelligence, communications and operational coordination.

Key Responsibilities

Your responsibilities will include:

Monitoring CCTV, alarms, access control and other security systems

Identifying and assessing potential security threats and incidents

Coordinating responses with field-based security personnel

Managing operational communications during incidents and emerging situations

Preparing clear and professional incident reports

Supporting protective security and surveillance operations

Communicating with emergency services and external agencies when required

Conducting system checks and supporting operational readiness

Participating in scenario training and emergency exercises

Maintaining strict confidentiality across all client and operational information





Experienced operators may also be provided opportunities to undertake supervisory or shift leadership responsibilities.

About You

We are looking for calm, intelligent and dependable operators who can process information quickly and make sound decisions under pressure.

You will ideally have:

Previous experience in a Security Operations Centre, control room, monitoring centre, emergency communications or command centre

Excellent situational awareness

Strong written and verbal communication skills

Confidence managing multiple priorities simultaneously

Robust computer and digital systems capability

High attention to detail

Excellent incident reporting skills

Professional judgement and discretion

Ability to work effectively as part of an integrated operational team

Availability to work a rotating 24/7 roster including nights, weekends and public holidays

Candidates with backgrounds in law enforcement, defence, intelligence, emergency communications, surveillance, security operations centres or other relevant operational environments are encouraged to apply.

Licensing & Requirements

Applicants must hold, or be able to obtain as required:

Victorian Private Security Individual Licence with relevant endorsements





Control Room Operator and/or Monitoring Centre Operator endorsement as applicable

Current Australian Driver's Licence

National Police Check

Any additional client-specific security or probity clearances required for the position

Training & Development

Joining EXEC Security means becoming part of a broader security organisation with opportunities well beyond the Command Centre.

We provide:

Comprehensive site and role-specific onboarding

Ongoing scenario and incident-response training

Continued development in security systems and operational technology

Exposure to intelligence and protective security operations

Cross-training opportunities with other operational functions

Leadership and supervisory development

Opportunities to progress into senior operator, team leader and operational management positions

Broader career pathways across EXEC Security's national operations

We actively support our people to develop their capabilities and progress their careers within the organisation.

About EXEC Security

EXEC Security is an Australian-owned security and risk management organisation delivering integrated security services across Australia.

Our operations span executive protection, commercial security, mobile patrols, Grade A1 monitoring, electronic security and risk management.

Our approach is built around professionalism, technology, training and developing outstanding security professionals.

Apply

If you are an experienced security professional looking for a long-term opportunity within a high-performing specialist security team, we would like to hear from you.

Please submit your CV together with details of y

📌 Security Operations Control Room Specialist (Melbourne)
🏢 Executive Security
📍 Melbourne