Location: Dandenong Clinic
Employment Type: Full-Time | 38 Hours per Week
Join Australia's Leading Provider of Occupational Health & General Medical Services
Backed by the world-leading Sonic Healthcare network, Sonic HealthPlus partners with businesses to provide a range of onsite and in-clinic occupational and corporate healthcare services. Sonic HealthPlus is committed to fostering a supportive, inclusive and collaborative workplace where our people thrive. Whether you're wanting to advance your career, develop new skills or looking to make a meaningful difference in your communities, you'll be empowered to grow and succeed with us.

We offer competitive remuneration, ongoing professional development and flexible working opportunities where possible, all within a supportive team culture built on integrity, excellence and care.

About the Role

We're seeking a motivated and organised Clinic Administration Officer to join our team at our Dandenong Clinic on a full-time basis.

This is an excellent opportunity for someone who enjoys working in a busy healthcare environment, delivering exceptional customer service and managing a variety of administrative responsibilities that support quality patient care and clinic operations.

Reporting directly to the Practice Manager, you will play an important role in ensuring the smooth day-to-day running of the clinic by coordinating appointments, supporting administrative processes and providing a welcoming experience for clients, patients and visitors.

Working closely with our clinical and administration teams, you will contribute to the delivery of efficient and high-quality occupational health and general medical services.



Previous medical administration experience is highly regarded; however, training and support will be provided for the right candidate who is eager to learn and develop their skills.

Key Duties & Responsibilities

You will be responsible for, but not limited to:

- Providing professional and friendly reception support to clients, patients and visitors.
- Managing appointment bookings, client enquiries and general clinic correspondence.
- Processing medical bookings and supporting the coordination of health assessments and medical services.
- Administering health questionnaires and ensuring accurate documentation is maintained.
- Managing results, reports and confidential medical information in accordance with privacy requirements.
- Completing data entry and maintaining accurate client records.
- Processing invoices and supporting general administrative functions.
- Assisting the Practice Manager and wider clinic team with day-to-day operational requirements.
- Ensuring a positive client experience through exceptional customer service and effective communication.
- Working collaboratively with healthcare professionals and administration colleagues to support efficient clinic operations.

About You





The successful candidate will be a confident and organised administrator who enjoys working with people and is committed to delivering outstanding service in a healthcare environment.

Essential Requirements

- Strong administration skills with excellent attention to detail and accuracy.
- Excellent customer service and interpersonal skills, with the ability to communicate effectively with clients and team members.
- Ability to manage competing priorities and work effectively in a fast-paced environment.
- A proactive approach with strong organisational skills and the ability to work both independently and as part of a team.
- Commitment to maintaining confidentiality, professionalism and high standards of service.
- Valuable computer skills and confidence learning new systems and processes.

Desirable

- Previous experience in medical administration, healthcare reception or a similar customer-focused setting.
- Experience using medical practice management software.
- Understanding of healthcare administration processes and terminology.

Why Choose Sonic HealthPlus?

At Sonic HealthPlus, we value our people and offer a range of benefits to support your career, wellbeing and lifestyle, including:

- Flare benefits platform: Access to exclusive discounts and gift cards for more than 9000 retailer locations across Australia.
- Novated leasing: Opportunity to finance a vehicle of your choice with simplified management and potential tax savings.
- Fitness Passport: Enjoy discounted gym memberships at participating fitness centres across Australia to support your health and wellbeing.
- Employee Assistance Program (EAP): Access free, confidential counselling services for you and your immediate family whenever you need

📌 Clinic Administration Officer (City of Greater Dandenong)
🏢 Sonic Healthplus
📍 City of Greater Dandenong