Customer Retention (Melbourne)

Customer Retention (Melbourne)

21 Oct
|
C300 Heartland Bank Australia
|
Melbourne

21 Oct

C300 Heartland Bank Australia

Melbourne

Heartland Bank Australia is seeking a Retention Associate in Melbourne to engage with existing reverse mortgage customers, assess lending solutions within delegated authority and drive positive outcomes. You will manage a portfolio, collaborate with operations and legal teams, and ensure compliance with lending policies and responsible lending obligations.

The role emphasizes customer care, empathy, and solid analytical skills to support customers in making informed decisions about their

📌 Customer Retention (Melbourne)
🏢 C300 Heartland Bank Australia
📍 Melbourne

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