21 Oct
|
Allianz
|
Brisbane
Allianz Partners | Brisbane, QLD | Monday to Thursday | 0.8 FTE
Lead Clinical Excellence. Shape the Future of Medical Assistance.
At Allianz Partners, we're transforming the future of healthcare assistance by combining clinical expertise, operational excellence and innovative ways of working. As a global leader in insurance and assistance services, we support customers through some of the world's most complex medical situations, leveraging data-driven insights, digital innovation and globally connected care models.
We're looking for an experienced Deputy Medical Director to join our Brisbane Medical Operations team in a pivotal leadership role. This is a unique opportunity for a senior clinician who is passionate about developing people, improving clinical outcomes and helping shape the future of medical assistance services across Australia, New Zealand and the Asia‑Pacific region.
For the right candidate, this role offers a structured pathway toward a future Medical Director position, providing exposure to strategic leadership, operational transformation and enterprise‑wide decision making.
The Opportunity
Reporting to the Medical Director, you will provide day-to-day clinical leadership and operational support across Allianz Partners' medical assistance platform.
You will play a key role in leading Medical Officers, supporting clinical governance, managing complex medical assistance cases and helping deliver a modern, scalable and future‑ready medical operating model.
This position sits at the intersection of healthcare, customer experience, technology and global operations, making it ideal for a clinician who enjoys influencing change while remaining clinically connected.
What You'll Be Doing
Clinical Leadership
- Lead, coach and develop a high-performing team of Medical Officers.
- Provide clinical leadership and oversight across the broader nursing function.
- Act as the primary escalation point for complex and high‑risk medical cases.
- Support workforce capability through mentoring, coaching and professional development.
- Drive consistent clinical decision‑making, quality outcomes and operational excellence.
- Deputise for the Medical Director when required.
Clinical Governance & Medical Expertise
- Provide expert clinical oversight across medical assistance, underwriting and international health services.
- Support complex traveller assistance cases, evacuations and repatriations.
- Ensure clinical governance frameworks, quality standards and regulatory compliance are maintained.
- Contribute to medical reviews, dispute resolution processes and clinical reporting.
- Participate in the medical escalation roster supporting AU/NZ operations.
Operational Excellence & Innovation
- Partner with Operations, Claims, Network and Commercial teams to improve service delivery.
- Utilise data‑led decision making to optimise customer outcomes and operational efficiency.
- Support continuous improvement and clinical transformation initiatives.
- Contribute to strategic projects that enhance capability, scalability and customer experience.
- Help shape future models of care within a rapidly evolving healthcare and assistance workplace.
About You
You are a respected medical leader who combines strong clinical expertise with a collaborative and forward‑thinking leadership style.
Essential Requirements
- AHPRA registered Medical Specialist.
- Fellowship in:
- FACEM (Emergency Medicine), or
- FCICM (Intensive Care Medicine), or
- FANZCA (Anaesthetics).
- Minimum 3 years post‑Fellowship experience in an acute clinical environment.
- Experience leading, supervising or mentoring medical professionals.
- Strong clinical knowledge in emergency medicine, intensive care, travel medicine, infectious diseases and/or retrieval medicine.
- Excellent stakeholder engagement and communication skills.
- Ability to work effectively within a dynamic and fast‑paced operational environment.
Highly Regarded
- Experience within medical assistance, insurance or healthcare operations.
- Experience leading change, service improvements or transformation initiatives.
- Exposure to digital healthcare, utilisation management or medical risk assessment.
- Additional language capabilities.
Why Join Allianz Partners?
This is more than a leadership role. It's an opportunity to influence the future of medical assistance in a globally connected organisation.
We Offer
- Monday to Thursday working week (0.8 FTE)
- Senior clinical leadership role with direct organisational impact
- Structured succession pathway towards Medical Director
- Exposure
📌 Deputy Medical Director (Brisbane)
🏢 Allianz
📍 Brisbane