Join a NFP organisation with an authentic culture that places people living with disability first and prioritises the quality of support HomePlace provides

HomePlace now has an amazing opportunity available for a Senior Coordinator to join their team

About the Opportunity

The Senior Coordinator will be responsible for overseeing the delivery of secure, high-quality and person-centred supports to ensure great outcomes for the people HomePlace supports, helping them achieve their goals and live meaningful lives.

Responsibilities include:

Participant Outcomes and Service Excellence:

Leading the design, implementation and review of individualised support arrangements.

Ensuring participants are genuinely involved in decisions affecting their lives and supports.

Overseeing support models that promote independence, contribution, belonging and self-determination.

Monitoring participant outcomes and quality of life indicators.

Ensuring support plans, service agreements and service delivery arrangements remain relevant, effective and financially sustainable.

Leading complex decision-making and service planning.

Ensuring supports remain aligned with participant goals, preferences, changing needs, available funding, signed quote and service agreement.

Coach and develop Senior Support Workers.

Provide guidance in responding to complex participant needs.

Promote evidence-informed practice and reflective learning.

Monitor service quality and participant experiences.

Drive a culture of continuous improvement and accountability.

Champion innovative approaches that improve outcomes and quality of life.

Leadership of People:

Recruitment and workforce planning.





Performance management and development.

Leadership coaching and mentoring.

Workforce capability building.

Succession planning

Staff wellbeing and engagement.

Managing employee relations matters, with support from the HR team.

Supporting the implementation of organisational change.

Operational Leadership:

Oversight of participant support arrangements.

Resource allocation and workforce deployment.

Collaboration with scheduling and workforce planning functions.

Risk management and operational problem-solving.

Monitoring service performance indicators.

Supporting efficient and effective service delivery.

Ensuring operational decisions align with participant outcomes and organisational priorities.

Quality, Safeguarding and Risk Management:

Monitoring service quality and compliance.

Oversight of incident management processes.

Reviewing trends and implementing preventative strategies.

Supporting investigations and corrective actions.

Ensuring safeguarding obligations are met.

Leading risk identification and mitigation activities.

Monitoring compliance with NDIS Practice Standards.

Promoting organisational learning from incidents, complaints and feedback.

Ensuring services are financially sustainable, adhering to NDIS laws and rules at all times.





Supporting workforce efficiency.

Managing budget performance across allocated services.

Identifying opportunities to improve service effectiveness.

Partnering with finance and workforce teams in service planning and review.

Community and Stakeholder Relationships:

Building trusted relationships with participants and families.

Working collaboratively with guardians, advocates and supporters.

Liaising with Support Coordinators and NDIS stakeholders.

Partnering with allied health and healthcare professionals.

Representing HomePlace within the community and sector.

Developing relationships that create opportunities for inclusion, participation and belonging.

Organisational Development and Innovation:

Supporting strategic initiatives.

Leading or contributing to projects and service improvement activities.

Developing and reviewing policies, systems and procedures.

Identifying opportunities for innovation and growth.

Undertaking research, analysis and business planning activities.

Contributing to organisational decision-making and strategic priorities.

About You

You will have:

A degree qualification in Human Services, Disability, Community Services, Social Work, Health or a related discipline; or significant leadership experience and demonstrated capability in disability and community services

At least three years of experience in leading disability, community or human services

Experience managing Supported Independent Living or comparable services

Demonstrated experience leading and developing teams

Experience managi

📌 Senior Coordinator (Adelaide)
🏢 Humanology Red Seed
📍 Adelaide