Melbourne's The Mulberry Group are bringing their first Brisbane venue to life at The Novotel, South Brisbane.

High Road Bar and Grill is on Cordelia Street, South Brisbane, and it’s here to become part of the neighbourhood. The name says it simply: Take the High Road. It’s aspirational without being aloof, grounded in Queensland produce, serious grill craft, and the kind of warm, unhurried hospitality that turns a first visit into a habit.

About the role

High Road is a neighbourhood grill and bar built around Queensland produce, fire-led cooking and warm, unhurried hospitality. The Section Waiter brings that promise to the table - looking after guests with confidence, personality and care. This is a hands-on floor role for an experienced waiter who can take ownership of a busy section from welcome to farewell. You will know your tables, guide guests through the menu, keep service moving and create the kind of genuine experience that turns a first visit into a habit.

Key responsibilities

Prepare your section before service and take full ownership from welcome through to payment and farewell

Manage multiple tables confidently while keeping service attentive, personal and well paced

Take accurate orders, monitor courses and communicate clearly with the kitchen, bar and floor team

Keep tables and service areas clean, organised and professionally presented

Complete opening, closing and side-work duties thoroughly and support other sections when needed

Welcome guests warmly, read the table and adapt your style to the occasion





Build relationships with regulars and recognise returning and VIP guests

Make thoughtful recommendations based on preferences, appetite and budget

Know the High Road menu, Queensland produce, key ingredients and fire-led cooking techniques

Speak confidently about wine, cocktails, beer, spirits and non-alcoholic drinks and suggest suitable pairings

About you

Experience running your own section in a quality restaurant

Strong restaurant-service skills and confidence managing a busy group of tables independently

Genuine interest in food, wine, cocktails and hospitality

The ability to explain menus and pairings clearly and make natural recommendations

Current RSA certification

Warm, confident, experienced, passionate and genuine

Naturally engaging and able to make guests feel at ease

Calm, organised and attentive during busy service

Reliable, proactive, versatile and ready to help the team

Proud of the details and accountable for their section

About us

High Road is a neighbourhood grill and bar built around Queensland produce, fire-led cooking and warm, unhurried hospitality. High Road has its own neighbourhood identity, but the role is employed by Accor through Novotel Brisbane South Bank. You will work within Accor's Heartist culture and the hotel's people, safety and business frameworks.

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📌 Section Waiter (Brisbane)
🏢 The Mulberry Group
📍 Brisbane