Internal Sales Representative - Industrial Products

We have an exciting opportunity for a motivated and customer-focused Internal Sales Representative to join our team.

You’ll be a key point of contact for our customers, providing responsive service, understanding their requirements and helping them find the right products and solutions.

This is more than just an order-processing role. We’re looking for someone who enjoys building relationships, following up opportunities and contributing to the growth of the business.

It’s also a hands‑on role. As part of our branch team, you’ll get involved in all aspects of looking after our customers – from answering enquiries and preparing quotes through to picking, packing and dispatching orders.

A Little Bit About the Role

We have an exciting opportunity for a motivated and customer-focused Internal Sales Representative to join our team.

You’ll be a key point of contact for our customers, providing responsive service, understanding their requirements and helping them find the right products and solutions.

This is more than just an order-processing role. We’re looking for someone who enjoys building relationships, following up opportunities and contributing to the growth of the business.

It’s also a hands‑on role. As part of our branch team, you’ll get involved in all aspects of looking after our customers – from answering enquiries and preparing quotes through to picking, packing and dispatching orders.

What You’ll Be Doing

- Providing exceptional customer service via phone, email and face-to-face.

- Responding to customer enquiries and helping identify the right products and solutions.





- Preparing quotations and proactively following up customer enquiries and sales opportunities.

- Processing customer orders accurately and efficiently.

- Building and maintaining strong relationships with existing customers.

- Identifying opportunities to grow existing accounts and develop new business.

- Liaising with suppliers regarding pricing, product availability and delivery timeframes.

- Picking, packing and dispatching customer orders.

- Receiving and putting away incoming stock.

- Maintaining accurate customer, product and order information.

- Working as part of the team to ensure our customers receive a consistently high level of service.

Here’s a Bit About You

We’re looking for someone who genuinely enjoys dealing with customers, takes pride in providing great service and is willing to get involved.

Ideally, you’ll have:

- Previous experience in Internal Sales, Customer Service, Parts, Trade Counter or a similar role.

- Experience within industrial distribution or a related industry would be highly regarded.

- A strong customer service focus and the ability to build lasting relationships.

- A proactive sales mindset and willingness to follow up opportunities.

- Strong communication and interpersonal skills.





- A practical, solutions-focused approach to problem solving.

- Good organisational skills and attention to detail.

- The ability to manage multiple priorities in a busy environment.

- A willingness to get hands‑on with picking, packing and receiving stock.

- Experience with bearings, power transmission, hydraulics or other industrial products would be an advantage, but isn't essential.

Most importantly, we’re looking for someone with the right attitude – customer focused, proactive, willing to learn and happy to pitch in wherever needed.

So Why Join Us?

- Join a stable and established company that’s constantly improving.

- Work with a supportive and experienced team.

- Ongoing product and industry training.

- Genuine career development opportunities.

- Competitive salary package.

- A varied role where you can build customer relationships, develop your sales skills and make a real contribution to the branch.

What Are You Waiting For?

If you enjoy working with customers, solving problems and being part of a team where everyone gets involved, we’d love to hear from you.

Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry‑leading, value-added distributor of a variety of creative and reliable industrial products.

On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exc

📌 Internal Sales Representative (Townsville)
🏢 Applied Industrial Technologies
📍 Townsville