Work Type: Fixed-term - Full-time or part-time

Grade: VPS 6

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DH/EHEALTH/762820

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We're focused on
supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with
communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and
wellbeing treatment or accelerating medical research. It's all part of the way we partner with the community to help every individual lead a healthy life.

About the role:

The Program Manager for the Mental Health and Wellbeing Client Management System (MHWCMS) provides effective management and oversees all aspects for the end-to-end delivery of large and complex ICT digital health programs within the Department of Health, ensuring alignment with strategic objectives and compliance with Department and Victorian Government frameworks. This role reports into the Manager, PMO within the Digital Health Projects Unit, and is responsible for leading the successful design, solution, roadmap, and delivery of the MHWCMS program across Victoria's mental health service providers. This role ensures that implementation is aligned with the objectives of Recommendation 62 of the Royal Commission into Victoria's Mental Health System.

The Program Manager, MHWCMS manages and is involved in the program's strategic project workstreams, budget, complex plans,



change management, and governance committees. The role will lead multidisciplinary teams across government and external partners, applying structured project management methodologies to manage scope, risks, dependencies, resources, and compliance with relevant frameworks (e.g., procurement, privacy, cyber security). The position will oversee planning, execution, monitoring, and reporting, ensuring that project objectives are met and benefits are realised.

This Program Manager, MHWCMS requires robust leadership, stakeholder engagement, and communication skills, with the ability to navigate ambiguity, drive outcomes, and foster collaboration across diverse teams to deliver high-quality technology digital solutions that support mental health service delivery across Victoria.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

Can you demonstrate the following?





- Identifies and responds to new and emerging strategic issues impacting on the operating environment.
- Provides and receives highly complex, contentious or sensitive information where high levels of negotiation, communication and interpersonal skills are required.
- Subject matter expert that conceptualises, initiates, implements, promotes and evaluates complex and innovative technical programs.
- Proficiency and expertise has significant impact on the capability to deliver the policy agenda, program or project initiative.
- Draft and develop material including the preparation of Cabinet and Cabinet related material, Ministerial and Secretary briefings and meeting papers, agendas, minutes and reports.

Qualifications / Specialist Expertise

- A tertiary qualification with a significant ICT component, health administration and clinical field, or an equivalent discipline, is desirable but not mandatory.
- PRINCE2 certification, or experience or equivalent is desirable but not mandatory.
- Minimum of 10 years ICT project management experience, preferably in both infrastructure and application delivery projects.
- Minimum of 5 years program management experience.
- Project/Program management experience within the Victorian Public Service or the Victorian Public Health Sector.
- A strong understanding of the Victorian health system, particularly Mental Health and Wellbeing, would be desirable.
- Health care sector knowledge and experience of technical challenges and system solutions.
- Advanced skills and proven experience in delivering projects using various methodologies (e.g., PRINCE2, AgilePM), including expertise in project governance, stakeholder managem

📌 Program Manager, MHWCMS (Melbourne)
🏢 Victorian Government
📍 Melbourne