Senior Operations Coordinator – Trade Services & Property Maintenance

Senior Operations Coordinator – Trade Services & Property Maintenance

QLD All Trade Services | Redcliffe, QLD

Full-Time | Monday to Friday | 8:00am – 4:00pm

Take the Lead in a Growing Property Maintenance Business

QLD All Trade Services is seeking an experienced, highly organised and motivated Senior Operations Coordinator to take ownership of our daily business operations, lead our administration and field teams, and ensure the consistent delivery of high-quality maintenance services.

This is a senior, hands‑on leadership position suited to someone who thrives in a fast‑paced environment, enjoys managing people and processes, and has the confidence to make decisions and keep a busy operation running efficiently.

We are looking for someone who can lead the day-to-day business, not simply coordinate tasks.

About Us

QLD All Trade Services is an established and growing property maintenance company specialising in residential rental property maintenance, repairs, cleaning and trade services.

Based in Redcliffe, we work closely with real estate agencies, property managers, property owners and tenants throughout Southeast Queensland, including Brisbane, the Sunshine Coast, Ipswich, the Gold Coast and Toowoomba.

Our reputation is built on reliable service, strong client relationships, quality workmanship and efficient turnaround times.

As our business continues to grow, we are looking for an experienced professional to strengthen our operations and support the next stage of our development.

About the Role

Reporting directly to the Managing Director, you will be responsible for overseeing the daily operations of the business,



coordinating our administration and field teams, managing client relationships and ensuring jobs progress efficiently from initial enquiry through to completion and invoicing.

You will have the autonomy to make operational decisions, resolve challenges and implement improvements, with administrative support available to assist with day-to-day tasks.

This position requires someone who can balance operational leadership with hands‑on involvement when required.

Location & Travel Requirements

This is primarily an office‑based position located at our Redcliffe office, with working hours of Monday to Friday, 8:00am to 4:00pm.

While the majority of your responsibilities will be performed from our Redcliffe office, occasional travel throughout Southeast Queensland may be required to attend site visits, meet with clients, coordinate field operations or address operational matters as needed.

As our services extend across Brisbane, the Sunshine Coast, Ipswich, the Gold Coast and Toowoomba, flexibility to undertake occasional work‑related travel is an important part of this role.

Key Responsibilities

- Operational Leadership: Oversee daily business operations, prioritise workloads, manage competing deadlines and ensure efficient service delivery.
- Team Management: Lead, support and coordinate administration staff,



tradespeople and external contractors, ensuring accountability and consistent performance.
- Trade & Job Coordination: Oversee maintenance requests, job scheduling, contractor allocation, workflow management and quality control.
- Quoting & Invoicing: Oversee the preparation, accuracy and timely completion of quotations, invoices and outstanding payment follow-ups, with administration support.
- Client Relationship Management: Maintain solid working relationships with real estate agencies, property managers, owners and tenants.
- Escalations & Dispute Resolution: Take ownership of client concerns, complaints and operational issues, ensuring timely and professional resolutions.
- Business Administration: Oversee correspondence, financial administration, supplier relationships and general business processes.
- Systems & Process Improvement: Identify opportunities to improve productivity, operational efficiency, service delivery and internal procedures.
- Compliance & Quality Assurance: Ensure operations comply with relevant workplace health and safety requirements, tenancy legislation and company standards.
- Recruitment & Training: Assist with recruiting, onboarding, training and developing team members.
- Business Reporting: Provide regular operational updates, identify emerging issues and work closely with the Managing Director to achieve business objectives.

About You

We are looking for an experienced professional who brings strong leadership, excellent organisational skills and a practical, solutions‑focused approach.

You will be comfortable taking responsibility, managing people and making decisions in

📌 Senior Operations Coordinator – Trade Services (Redcliffe)
🏢 Qld All Trade Services
📍 Redcliffe