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Section 26 Register - Immigration Officer

Location

ACT; NSW; NT; QLD; SA; TAS; VIC; WA

Employment Type

Ongoing (Permanent),Full-time / Part-time

Classification

APS Level 3- $70,477.00and$79,403.00plus 15.4% super (part time pro-rata)

Contact Officer

Immigration Workforce Coordination at [email protected]

Office Arrangements

Flexible; Hybrid - Adaptable working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

Applications close on13/10/2027at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity

This register is open to ongoing APS3 Commonwealth employees who are eligible for permanent movement under section 26 of the Public Service Act 1999.

Candidates who meet the requirements may be considered for permanent transfer opportunities into immigration roles as they arise.

About our team

Immigration Group is responsible for administering Australia's Permanent and Temporary Migration Programs, people smuggling policy and implementation, and the Refugee and Humanitarian Program and Settlement Programs.

The Group delivers status resolution in detention and the community, and manages the Department's client facing services and information services. It also provides policy advice on national impacts of migration, citizenship, people mobility, and delivers citizenship, social cohesion and multicultural programs.

You must be an ongoing APS3 employee in the Australian Public Service who is not currently employed by the Department of Home Affairs to apply.





- Our ideal candidate will be a team player who enjoys working in a dynamic and evolving environment
- You must possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations
- You must be able to positively contribute to a team environment, displaying integrity and high ethical standards
- You must possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence
- You must also work collaboratively with others in order to deliver efficient and accurate workplace outcomes
- You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy.

The Department of Home Affairs has offices located all over Australia, currently in:

- Parramatta, New South Wales
- Melbourne, Victoria
- Perth, Western Australia
- Adelaide, South Australia
- Darwin, Northern Territory

Duties and responsibilities

APS 3 Immigration Officers support the delivery of Australia's migration, humanitarian, compliance and citizenship programs by applying legislation, policy, procedures and operational frameworks to straightforward matters. Working under general supervision and direction,



Officers gather and assess information, undertake research, support case and program activities, and contribute to the delivery of lawful, accurate and timely outcomes.

APS 3 Immigration Officers may be required to:

- Apply legislation, policy, procedures and operational frameworks to support immigration, citizenship, compliance and program outcomes
- Gather, review and assess information from a range of sources to support decisions, recommendations, advice and operational activities
- Manage and progress allocated cases, applications, enquiries, correspondence, records or program activities in accordance with established procedures
- Conduct research and information gathering activities to support service delivery, case progression and program outcomes
- Exercise judgement to resolve routine matters and identify issues requiring escalation or referral
- Prepare accurate correspondence, records, reports, case notes, briefs and other written materials
- Engage professionally with clients and stakeholders to obtain, verify, communicate and respond to information
- Maintain accurate records and data in accordance with legislative, policy and recordkeeping requirements
- Coordinate and support operational, administrative or program activities
- Contribute to reporting, quality assurance, governance and continuous improvement activities that support service delivery and operational effectiveness
- Work collaboratively with colleagues and stakeholders to support team objectives, service delivery and organisational priorities.

Additional information

- You must already be an

📌 Section 26 Register (Melbourne)
🏢 Home Affairs
📍 Melbourne