Viva Leisure, parent company to Club Lime is looking for thoseinterested in development opportunities which may lead to clubmanagement, as part of our Future Leaders Programme. This programmeis designed to develop Assistant Club Managers into future ClubManagers and provide a pathway to manage your very own club.

We have an exciting opportunity for an Assistant Club Manager atour club in Albion Park In this role, you’ll gain hands-onexperience and mentorship from industry leaders, while receivingpersonalised development, upskilling opportunities, andconstructive feedback to support your growth. You’ll be responsiblefor delivering exceptional leadership and promoting health andwell-being among members and staff, all while building the skillsneeded to progress toward a future Club Manager role.

The Assistant Club Manager supports the Club Manager inoverseeing day-to-day club operations and plays a key role indelivering an exceptional member experience. Responsibilitiesinclude assisting in the leadership and development of ahigh-performing team, maintaining a clean, secure, and well-presentedfacility, and ensuring the club offers engaging programs that meetand exceed member expectations.

The role requires a strong focus on customer service,operational excellence, and driving new membership sales. In theabsence of the Club Manager, the Assistant Club Manager acts as theprimary point of contact and represents the club, ensuringcontinuity in leadership and service standards.

THEOPPORTUNITY

Viva Leisure, parent company to Club Lime is looking for thoseinterested in development opportunities which may lead to clubmanagement, as part of our Future Leaders Programme.



This programmeis designed to develop Assistant Club Managers into future ClubManagers and provide a pathway to manage your very own club.

We have an exciting opportunity for an Assistant Club Manager atour club in Albion Park In this role, you’ll gain hands‑onexperience and mentorship from industry leaders, while receivingpersonalised development, upskilling opportunities, andconstructive feedback to support your growth. You’ll be responsiblefor delivering exceptional leadership and promoting health andwell‑being among members and staff, all while building the skillsneeded to progress toward a future Club Manager role.

The Assistant Club Manager supports the Club Manager inoverseeing day-to-day club operations and plays a key role indelivering an exceptional member experience. Responsibilitiesinclude assisting in the leadership and development of ahigh-performing team, maintaining a clean, safe, and well-presentedfacility, and ensuring the club offers engaging programs that meetand exceed member expectations.

The role requires a strong focus on customer service,operational excellence, and driving new membership sales. In theabsence of the Club Manager, the Assistant Club Manager acts as theprimary point of contact and represents the club, ensuringcontinuity in leadership and service standards.

SKILLS& EXPERIENCE

We are looking for someone with:





- Current First Aid and CPR certification (or willingness toobtain)
- Strong knowledge of and a passion for the FitnessIndustry
- Experience in sales and customer service, ideally withinthe fitness or retail sectors
- Demonstrated people management and team leadershipexperience
- Proven sales aptitude with a results-driven mindset andability to meet targets
- Proficiency in Microsoft Office applications (e.g., Word,Excel, Outlook)

KEYRESPONSIBILITIES

- Drive membership growth by proactively following up onleads and walk-ins to maximise conversion
- Monitor club performance metrics (e.g. Net Member Movement,PT Packs sold) and support improvement initiatives
- Provide coaching, feedback, and training to staff toenhance sales and customer service capabilities
- Ensure accurate onboarding of new members, includinginductions and access setup
- Promote additional services such as Personal Training,Programs, and Group Fitness to enhance member experience
- Collaborate with the Club Manager on local marketinginitiatives and community engagement
- Respond to member enquiries and complaints, escalatingissues as needed
- Maintain cleanliness, safety, and functionality of clubfacilities and equipment
- Support safety compliance through audits, incidentreporting, and hazard management
- Assist with administrative duties and ensure adherence tocompany policies and procedures
- Lead by example, fostering a positive team culture andsupporting staff development and recruitment
- Manage and support Group Fitness and Personal Trainingoperations, including timetabling, recruitment, and leadgeneration

YOUR LIFE ATVIVA - PERKS & BENEFITS

As an employer of choice, Viva prides itself on suppo

📌 Assistant Club Manager (Shellharbour)
🏢 Viva Leisure Group
📍 Shellharbour