We're looking for an organised, customer-focused and commercially minded Account Coordinator to join our growing Industrial business based in our Pinkenba office (Queensland).

If you enjoy working closely with sales teams, coordinating multiple priorities, building great customer relationships and helping drive business growth, this could be an excellent development opportunity.

This role is much more than administration.

The Account Coordinator plays a critical role in enabling our Business Development Managers, Category Managers and Sales Managers to spend more time with customers and less time on administration. Through proactive coordination, customer support and sales administration, you'll help drive pipeline progression, improve customer experience and contribute directly to sales outcomes.

You'll be at the centre of the action, working across Sales, Service Delivery, Valuations, Marketing and Finance to help deliver an exceptional customer experience from chance through to delivery.

Success in this role will be measured by your ability to support sales execution, enhance the customer experience, maintain operational excellence and help the Industrial team achieve its growth objectives.

What you'll be doing

- Preparing proposals, tenders, presentations and customer documentation

- Coordinating contracts, signatures, onboarding and account setup

- Following up customer enquiries, quotations and sales opportunities

- Managing customer information and maintaining CRM accuracy

- Supporting the progression of opportunities through the sales pipeline by coordinating internal stakeholders,



customer communications and required documentation

Working closely with customers

- Supporting customer onboarding activities

- Coordinating information flow between Sales and Service Delivery teams

- Responding to customer enquiries and ensuring timely follow-up

- Helping create a seamless customer experience

We're looking for an organised, customer-focused and commercially minded Account Coordinator to join our growing Industrial business based in our Pinkenba office (Queensland).

If you enjoy working closely with sales teams, coordinating multiple priorities, building great customer relationships and helping drive business growth, this could be an excellent development opportunity.

This role is much more than administration.

The Account Coordinator plays a critical role in enabling our Business Development Managers, Category Managers and Sales Managers to spend more time with customers and less time on administration. Through proactive coordination, customer support and sales administration, you'll help drive pipeline progression, improve customer experience and contribute directly to sales outcomes.

You'll be at the centre of the action, working across Sales, Service Delivery, Valuations,



Marketing and Finance to help deliver an exceptional customer experience from opportunity through to delivery.

Success in this role will be measured by your ability to support sales execution, enhance the customer experience, maintain operational excellence and help the Industrial team achieve its growth objectives.

What you'll be doing

Supporting sales growth

- Preparing proposals, tenders, presentations and customer documentation

- Coordinating contracts, signatures, onboarding and account setup

- Following up customer enquiries, quotations and sales opportunities

- Managing customer information and maintaining CRM accuracy

- Supporting the progression of opportunities through the sales pipeline by coordinating internal stakeholders, customer communications and required documentation

Working closely with customers

- Supporting customer onboarding activities

- Coordinating information flow between Sales and Service Delivery teams

- Responding to customer enquiries and ensuring timely follow-up

- Helping create a seamless customer experience

Keeping the team organised

- Maintaining pipeline and CRM accuracy to support forecasting, opportunity management and sales performance reporting.

- Producing sales reports and supporting pipeline reviews

- Coordinating meetings, customer visits and industry events

- Tracking actions and ensuring follow-through across the team

Driving continuous improvement

- Identifying smarter ways of working

- Supporting consistent national processes and standards

- Helping

📌 Account Coordinator (Brisbane)
🏢 Cox Automotive
📍 Brisbane