21 Oct
|
Circana
|
Sydney
Lead Consultant
Let’s be unstoppable together
Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.
Why this role
This is an opportunity to influence some of Australia's leading FMCG businesses, shape strategic decisions through data and insight, lead a talented team, and play a key role in driving Circana's continued growth and market leadership.
What You'll be Doing
As a senior leader within the business,
you'll go beyond delivering insights and recommendations to shape the overall client experience, influence strategic decision-making and drive commercial growth.
You will lead a portfolio of key client relationships, ensure Circana's full suite of capabilities is leveraged to create measurable value, and position the business as a trusted advisor and industry leader.
Success in this role requires equal parts commercial acumen, client leadership, strategic thinking and people leadership.
Key Responsibilities
Commercial & Business Growth
- - Lead consultative sales conversations that uncover both stated and unstated client needs.
- - Identify client growth opportunities and position Circana solutions to address business challenges.
- - Develop go-to-market strategies and competitive differentiation for solution offerings.
- - Build Circana's profile as an industry thought leader through sharing market trends, insights and expertise.
- - Deliver against revenue, renewal and growth targets for your portfolio.
Client Leadership
- - Build and maintain trusted relationships with senior client stakeholders.
- - Lead strategic conversations that challenge thinking and create long-term value.
- - Develop and execute account strategies aligned to client objectives and Circana's growth ambitions.
- - Act as the senior escalation point for client issues,
ensuring exceptional service delivery.
- - Establish and monitor client satisfaction measures and continuously improve outcomes.
Commercial Management
- - Own client contracts, financial performance, renewals and revenue growth.
- - Oversee quoting, invoicing and billing processes.
- - Identify and manage commercial risks while ensuring strong governance and reporting practices.
Insight, Analytics & Advisory
- - Partner with clients to define business challenges and strategic priorities.
- - Lead the briefing, analysis and problem-solving process across client projects.
- - Drive actionable recommendations by integrating multiple data sources and industry expertise.
- - Deliver transparent, impactful narratives that translate complex data into business decisions and measurable ROI.
- - Coach and develop teams on analytical best practice and strategic storytelling.
People Leadership
- - Inspire, coach and develop high-performing teams.
- - Create a culture of accountability, learning and continuous improvement.
- - Provide clarity around expectations, performance and career development.
- - Foster collaboration across teams and functions to deliver the best outcomes for clients.
- - Build future capability through mentoring, coaching and talent development.
Measures of Succees
- - Client satisfaction and engagement (including NPS).
- - Revenue growth and commercial performance.
- - Client retention and renewals.
- - Delivery of client commitments and outcomes.
- - Team performance, engagement and development.
Skills & Experience
- - Proven experience with
📌 Lead Consultant (Sydney)
🏢 Circana
📍 Sydney