Required Skills and Experience
• 7+ years of total hands-on experience in the ServiceNow ecosystem
• At least 4+ years dedicated explicitly to ServiceNow IRM/GRC architecture and deployment
• Proven experience deploying IRM/GRC solutions within highly-regulated, multi-national corporate environments
• Deep mastery of ServiceNow scripting structures: Glide Record API, GlideQuery, Script Includes, Business Rules, Flow Designer, and IntegrationHub
• Proven track record building custom outbound and inbound REST/SOAP APIs and integrations
• Solid conceptual grasp of enterprise governance frameworks, risk appetite matrixes, compliance mappings, and continuous monitoring indicators




• Hands-on experience with ITSM and ITOM module configuration and administration
• ServiceNow Modules: IRM, GRC, Risk Management, Compliance, Audit Management, Policy Management, TPRM, ITSM, ITOM
• Programming Languages: JavaScript (ES6+), HTML5, CSS3
• APIs & Integration: REST APIs, SOAP, JSON, WSDL, MID Server deployments
• Databases: SQL (MySQL, PostgreSQL)
• Data Management: Import Sets, ETL processes, data quality management, data migration
• Development Tools: ServiceNow Developer Tools, Visual Studio Code, Git version control, IDE environments

📌 Solutions Architect (Sydney)
🏢 PRIMUS Global Services
📍 Sydney