• Full Time Temporary (Fixed Term) – 18 months
• Band 5 $84.614 + 12% Superannuation + fortnightly RDO
• Based at Doncaster (hybrid) Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and leisure centres, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit. We provide challenging and rewarding employment opportunities to innovative, passionate, and driven people. We have a positive and friendly working environment, and

we offer
our employees a range of benefits, including flexible work options, opportunities for career development, and health and wellbeing initiatives. We’re constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high performing individual who wants to shape positive and inclusive outcomes for our community. You’ll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham.

About The Role
An exciting prospect exists to join the Rates & Valuation team in a Revenue Recovery role, supporting the effective management and recovery of outstanding rates and charges. You will be a self-motivated and organised professional with highly developed time management, analytical and problem-solving skills. You will have experience in revenue recovery, rates or a related Local Government environment, with the ability to effectively manage outstanding accounts,



negotiate payment plans and achieve positive recovery outcomes. Strong interpersonal and communication skills are essential, together with the ability to engage professionally and sensitively with ratepayers experiencing a range of financial circumstances and build effective relationships with internal and external stakeholders. Skills And Experience
• Customer service experience dealing with enquiries via different methods of communication, with a high level of commitment to customer service
• Personal organisational skills to priorities tasks and duties to meet deadlines
• Have a willingness to identify and work towards continuous improvement
• Able to positively contribute to a team and willingness to be collaborative.
• Experience in and a strong understanding of debt, recovery and collection systems, processes and internal controls is highly desirable Position Description can be viewed below or is available on the job advertisement on the Manningham careers’ section: Job Vacancies

How To Apply
Click APPLY to submit your up to date CV and cover letter addressing the key requirements of the role. For a confidential discussion please contact Kolina Johnson, Coordinator Rates & Valuations on 03 9840 9252.



For all other enquiries regarding the recruitment process, please email [email protected] or visit http://www.manningham.vic.gov.au/work-for-us Applications close on Tuesday 27 October 2026 at 11:00pm. Don’t meet every requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet all the criteria. We recognise that different experiences make for great community outcomes. If your experience doesn’t perfectly align with the selection criteria, but you’re excited about this role and keen to work at Manningham Council, we encourage you to apply now. Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. Manningham Council have a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check

📌 Revenue Recovery Officer (Melbourne)
🏢 Manningham Council
📍 Melbourne