G Squared is on the hunt for a strategic client lead responsible for championing the integrated delivery of digital marketing strategies, and elevating the client servicing experience across the agency. As a Digital Account Manager, you will:
• Oversee the day to day delivery of multi-service clients
• Act as the key point of contact for your clients
• Facilitate and attend WIP meetings with clients both virtually and in person
• Regularly update clients on performance and scope of work
• Work with our internal teams to facilitate consultative responses and recommendations
• Oversee strategic alignment and ensure digital activity is in pursuit of each client’s relevant marketing objectives
• Develop a strong understanding of our client’s business, audience, competitors and industry
• Clearly identify marketing objectives and work with our broader team to develop relevant recommendations that drive real business results
• Own the development, execution and review of integrated client reporting forums and deliverables, including WIP meetings, strategy reviews, and other agreed reporting milestones
• Proactively identify opportunities for growth across existing clients
• Champion agency standards for best-in-class client servicing experience
• Identify and implement process initiatives to enhance client servicing experience
• Identify and encourage opportunities for cross-functional collaboration and integration across services
• Demonstrate strategic leadership in both client forums and internal settings
• Lead and facilitate client onboarding and workshops as required
• Contribute to new business opportunities and proposals as required
• Contribute to agency thought leadership by actively sharing trends, insights and client success stories What we are looking for




• Bachelor's degree or higher tertiary education
• Experience in a similar role, agency-side
• Excellent communication skills, both oral and written
• Highly organised with an acute attention to detail
• Sound understanding of digital marketing channels and platforms, including paid media, SEO, web, creative, email, and understands the impact traditional channels have on overall marketing performance
• GA4 and analytics proficiency
• Strong teamwork and collaboration skills
• Proven ability to build rapport and develop solid relationships
• Microsoft Suite (namely Powerpoint, Excel, Teams) proficiency (bonus)
• Ability to manage conflicting priorities and work to deadlines
• Commercial acumen Why G Squared? G Squared is a performance-focused digital agency headquartered in Chippendale, Sydney. We're an award-winning team that works with some of Australia's leading direct-to-consumer brands across a huge range of industries. Our service pillars — Paid Media, SEO, CRO, Data, Strategy, Web and Creative — work together, not in silos, so your strategies are always integrated and your impact is always amplified. Perks:
• Hybrid working
• Purpose-built office in Chippendale with breakout zones and collaboration spaces
• Comprehensive training through our partnership with Sydney University
• Paid parental leave + holiday bonus
• Regular team events with a genuinely fun crew Awards:
• Winner – Best SEO Campaign, APAC Search Awards
• Finalist – Specialist Agency of the Year, Mumbrella Awards 2022
• Finalist – Marketing Agency of the Year, AMI Awards 2022
• Finalist – Independent & Digital Agency of the Year, AdNews Awards 2021 G Squared is committed to being a diverse and inclusive workspace. We encourage people of all backgrounds to apply.

📌 Digital Account Manager (Sydney)
🏢 G Squared
📍 Sydney