Lead the team that keeps legendary engines running. Some of the machines we service were built to last for decades, and our customers count on them every day. Cooper Machinery Services is the OEM behind Cooper-Bessemer™, Ajax™, Superior™ and Gemini, with a heritage dating back to 1833. We support more than 22,000 units worldwide. This role puts you in charge of how that work gets done across Australia and New Zealand. You’ll lead field service, grow the aftermarket business, and be the direct link between our customers and Cooper’s global engineering team. You’ll work from our Toowoomba workshop and on customer sites. You’ll also work on CAT, Waukesha and Worthington equipment alongside our OEM products. You’ll have the autonomy to run it, and the backing of a global business to do it well. What you will do
• Lead and perform technical site services, including maintenance, troubleshooting and control systems installation and commissioning, to OEM standards
• Plan, schedule and coordinate service work, and manage technicians, contractors, rosters and timesheets
• Build service quotations and Inspection & Test Plans (ITPs), and make sure work scopes meet OEM quality requirements
• Work with Cooper’s international service leaders on major overhauls and technical projects
• Develop and carry out the Australian aftermarket support strategy, selling parts and services directly and through distributors
• Build customer relationships, manage opportunities in Cooper’s CRM, and deliver quotes, proposals and sales forecasts
• Manage ASK Cooper engineering cases and CCM cases, including material non-conformance reporting, keeping customers informed
• Mentor your team, close skill gaps and manage training plans
• Set the standard for safety by leading toolbox meetings,



supporting safety discussions and keeping accurate records Who you are
• Hands-on technical experience servicing reciprocating engines and compressors, or similar heavy rotating or reciprocating equipment
• Experience leading or supervising field technicians, including scheduling and resourcing
• Experience with control systems installation, commissioning and troubleshooting
• Comfortable working directly with customers and writing transparent quotes, reports and proposals
• Strong commitment to safe work practices and quality standards
• Willing to travel regularly across Australia and New Zealand
• Trade qualification or equivalent technical background
• Right to work in Australia Preferred
• Experience with Cooper-Bessemer, Ajax, Superior, Gemini, CAT, Waukesha or Worthington equipment
• Background in aftermarket sales, parts or distributor channels
• Experience with CRM systems and sales forecasting
• Familiarity with ITPs and OEM quality documentation
• Experience working with global engineering or service teams Don’t meet every point? If this role sounds like you, apply anyway. Why join us
• Autonomy to lead, influence and drive results across Australia and New Zealand
• Work on OEM and non-OEM equipment, with room to build your skills
• Access to world-class training
• A respected global business with a strong team behind you As a leader within the business, you'll set the standard for safe work practices by supporting safety discussions, leading toolbox meetings, maintaining accurate safety records and ensuring all work is carried out in accordance with site and company safety requirements. Apply today or contact Stephanie Kelly on 04•••••231 for a confidential discussion about whether the role is right for you

📌 Technical and Field Services Manager (Toowoomba)
🏢 Cooper Machinery Services
📍 Toowoomba