Job Description
/n About the position: /n As a Client Advisor, you will provide bespoke and informative consultations to clients, helping them discover or design their dream pieces, whether in person or through online consultations. This is a part-time, permanent position at our beautiful showroom in the Sydney CBD working on Mondays 9am-5pm and Saturdays 8am-4pm. /n /n If you already have a passion for jewellery, or simply love working with people and are keen to learn all about jewellery and diamonds, we’d love to hear from you /n /n

Key Responsibilities
include: /n /n
- Through in-person and online consultations, you'll be assisting clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes; and /n
- Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction /n
- Promoting Cullen Jewellery’s commitment to ethical practices and community initiatives /n
- Participating in the daily setup and opening of the showroom, and ensuring the cleanliness of consultation desks and other showroom areas. /n
- Completing ad-hoc tasks such as stock takes, changing product displays, and managing postage tasks as required /n /n /n What are we seeking? /n /n




- Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry; /n
- High attention to detail and commitment to providing exceptional client experiences /n
- Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes; /n
- Ability to work effectively as part of a team to achieve common goals; /n
- The right to work in Australia; and /n
- Capacity to work on a Monday and Saturday roster consistently. /n /n /n

What we offer
/n In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Sydney,

we offer
all our team members with a range of benefits including: /n /n
- A supportive and collaborative work environment; /n
- An Employee Assistance Program for you and a family member to utilise; /n
- Generous staff and family / friend discounts; /n
- Team events and initiatives included as part of our wellbeing program; /n
- Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name; /n
- The chance to join a growing company with a global presence
- you really can take your career anywhere /n /n /n #cullenjewellery /n

📌 Client Advisor (Sydney)
🏢 Cullen Jewellery
📍 Sydney