Job Description
Who is Shift? At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. /n We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding. /n Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive setting. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses. /n

About the Role
/n As a Business Analyst at Shift, you will be embedded within a technology squad to support the delivery of business and technology solutions throughout the full product development lifecycle. In this role, you will collaborate with cross-functional teams
- including product managers, developers, and operations to analyse business requirements and help deliver projects that align with business objectives. /n /n /n /n What You’ll Do: /n /n
- /n Collaborate with product managers, developers, and operations to gather and document business requirements /n
- /n Serve as a key contact between technical teams and business stakeholders, ensuring effective communication /n
- /n Create and maintain clear, up-to-date requirements, user journeys, and process maps /n
- /n Break down business needs into testable stories and support delivery through the product development lifecycle /n
- /n Support solution design,



change management, and implementation planning /n
- /n Assist with testing, validation, documentation, risk assessments, and project governance /n
- /n Help manage vendor relationships and maintain project artefacts /n
- /n Support post-implementation reviews and continuous improvement /n /n /n /n /n What You’ll Bring: /n /n
- /n Experience as a Business Analyst or Technical Analyst, preferably within financial services /n
- /n Experience working in fast-paced, collaborative team environments /n
- /n Strong analytical and conceptual thinking skills, with attention to detail in documentation /n
- /n Ability to engage and work with a range of stakeholders across business and technical areas /n
- /n Skilled in interpreting, documenting, and communicating technical and business processes /n
- /n Experience contributing to the delivery of complex projects /n
- /n Relevant qualifications in Business Analytics or equivalent /n /n Key

benefits:
/n /n
- /n Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business. /n
- /n Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy. /n
- /n Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy. /n
- /n Family support – industry leading 26 weeks paid parental leave. /n
- /n Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work. /n
- /n Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities. /n /n #LI-Hybrid

📌 Business Analyst (Sydney)
🏢 Shift
📍 Sydney