Own the day-to-day operations that keep Ozler Care running smoothly. From customer onboarding workflows to internal processes and vendor management — you'll build the operational backbone of a fast-growing GovTech startup.

What you'll do
- Design and optimise internal workflows for customer onboarding, support, and renewals
- Manage relationships with key vendors, partners, and service providers
- Oversee office operations, procurement, and administrative functions
- Track operational KPIs and report to leadership on efficiency and bottlenecks
- Support HR functions including recruitment coordination and team onboarding What you need
- 3+ years experience in operations, business management, or a similar role
- Experience in a startup, SaaS, or technology workplace preferred
- Excellent organisational skills and attention to detail
- Solid written and verbal communication skills
- Proficiency with project management and productivity tools (Notion, Slack,



Google Workspace) Why work at Ozler We're building the compliance platform that protects vulnerable Australians. Every feature you ship lands in front of real aged-care, NDIS, and home-care providers — your code measurably improves care quality. Hybrid-first culture, founder-direct mentorship, learning budgets, and reliable tech autonomy from day one. Apply for Operations Manager Send us your resume + a short note. We'll get back within 5 business days. Fields marked with
* are required. Full name
* Email
* Phone
* Position
* LinkedIn profile Resume (PDF/DOC)
* Maximum 10MB. PDF or Word documents only. By submitting, you consent to Ozler Care storing and processing your personal data for recruitment purposes in accordance with our Privacy Policy .

📌 Operations Lead (Melbourne)
🏢 Ozler Care
📍 Melbourne