Job Description

About the Company
/n /nOur client is a globally recognised specialist in the supply of high-quality engineered solutions. With an established network of branches across Australia, they have built a strong reputation servicing industrial, OEM, mining, and aftermarket sectors. Known for their commitment to quality, reliability, and customer service, they continue to experience growth across the Australian market./n /n

About the Role
/n /nAn exciting opportunity exists for a Service & Parts Co Ordinator to join the Adelaide team and play a key role in supporting service and sales operations across South Australia./n /nThis position is ideal for someone with experience in a service-based setting such as automotive, forklift, heavy equipment, machinery, or a similar industry where ongoing maintenance and servicing are critical to customer operations. You will be a proactive and organised professional who enjoys working with customers, managing multiple priorities, and ensuring exceptional service delivery./n /nWorking closely with the service and sales teams, you will coordinate customer maintenance schedules, support service operations, and provide vital administrative assistance to ensure the branch runs efficiently./n /n

Key Responsibilities
/n /n /n
- Coordinate scheduled servicing, repairs, and preventative maintenance activities for customers across South Australia. /n
- Maintain regular contact with customers to ensure equipment service requirements are met. /n
- Raise and manage job cards and service documentation. /n
- Respond to customer enquiries and provide outstanding customer support. /n
- Prepare and issue quotations for service work and spare parts. /n
- Coordinate spare parts orders and availability. /n
- General warehouse duties, loading and unloading of products and parts. /n




- Process purchase orders and invoices and ensure accurate record keeping. /n
- Maintain service schedules and customer information. /n
- Provide general administrative support to the branch as required. /n
- Ensure all documentation is completed accurately and in a timely manner. /n Skills and Experience/n /nTo be successful in this role, you will possess:/n /n /n
- Previous experience in an administration, service coordination, or customer support role. /n
- Excellent written and verbal communication skills. /n
- Strong organisational skills with exceptional attention to detail. /n
- Proficiency with Microsoft Office applications. /n
- The ability to manage multiple tasks and priorities effectively. /n
- A customer-focused approach with a commitment to delivering high-quality service. /n
- The ability to work independently and take initiative. /n
- Full Australian working rights. /n Experience within automotive, forklift, industrial equipment, machinery, trades, or service-based industries will be highly regarded./n /nService Technicians looking to transition into an administrative and customer focused position are also encouraged to apply./n /n Benefits/n /n /n
- Join a secure and growing global organisation. /n
- Opportunity to develop your career within a respected industry leader. /n
- Diverse and varied role with genuine responsibility. /n
- Supportive team environment. /n
- Ongoing training and development opportunities. /n
- Stable, long-term career prospects. /n

How to Apply
/n /nIf you are an organised and customer-focused professional looking for your next career opportunity, we would love to hear from you./n /nApply today by clicking on the Apply Now button and attaching a copy of your resume quoting reference number 75143TH. All applications will be treated with strict confidentiality.

📌 Service & Parts Coordinator - S.A. (Adelaide)
🏢 Morgan Consulting Idibu
📍 Adelaide