Job Description
/nOur client is a well-established and growing business seeking a motivated Sales & Customer Service Assistant to join their team. This is an excellent opportunity for someone who enjoys helping customers, identifying sales opportunities, and working in a fast-paced, supportive environment./n /n /nAs the first point of contact for customers, you'll manage inbound enquiries, prepare quotes, process orders, and deliver an exceptional customer experience. If you enjoy building relationships and have a proactive approach to sales, we'd love to hear from you./n /n

Key Responsibilities
/n /n
- Respond to inbound customer calls and enquiries in a professional and friendly manner. /n
- Provide accurate information regarding products and services. /n
- Identify sales opportunities and prepare customer quotations. /n
- Process customer orders and requests efficiently and accurately. /n
- Maintain accurate customer records within the CRM system. /n
- Resolve customer enquiries and issues with a solutions-focused approach. /n
- Build robust relationships with customers through outstanding service. /n
- Work collaboratively with the wider team to achieve sales and service objectives. /n
- Meet individual performance targets and contribute to team success.



/n Skills & ExperienceTo be successful in this role, you will have:/n /n /n
- Previous experience in customer service, internal sales, or a similar role. /n
- Strong communication and relationship-building skills. /n
- The ability to identify sales opportunities and confidently prepare quotations. /n
- Excellent organisational skills with strong attention to detail. /n
- A proactive, customer-focused attitude. /n
- Strong computer skills and experience using CRM systems /n
- The ability to multitask and prioritise in a busy environment. /n
- A reliable, professional, and team-oriented approach. /n What's on Offer/n /n
- Join a stable and growing organisation with a supportive team culture. /n
- Ongoing training and career development opportunities. /n
- A varied role combining customer service, sales support, and administration. /n
- Convenient South East Melbourne location with onsite parking. /n
- Competitive salary and the opportunity to grow your career. /n /n /nIf you're a customer-focused professional looking for your next opportunity with a successful and growing business, we'd love to hear from you. Apply today or contact Kellie May on 03 9535 2111.

📌 Customer Service Representative (Melbourne)
🏢 Veritas
📍 Melbourne