Job Description
Team Leader– Service Desk/n /n /n
- Brisbane /n
- 6 month contract /n
- Immediate start /n /n /n Experienced Team Leader with inbound call centre experience to manage a team of up to 18 agents/team members. /n /n The Service Desk provides support to inbound calls, so some technical skills are helpful, however it’s more about ticking the following boxes: /n /n /n
- Effective team leadership and guidance /n
- Proficiency in reporting utilising appropriate tools /n
- Effective and timely problem resolution /n
- Implementing process improvement /n
- Performance analysis and reporting /n
- KPI’s are successfully met /n
- Skills to communicate effectively across all stakeholders /n /n /n Although this is a contract role,



it is an exciting opportunity (for the right candidate) to potentially further their career working within a fast-paced setting, for a well-established and renowned company that has much to offer. /n /n 4 weeks training is provided; however, we expect you will have the relevant background, you will have “Right to Work” documentation. Please apply now if you think you qualify. /n /n Interviewing now This is an urgent requirement starting 21st of June. /n Please APPLY online, or email [email protected] or call +61 447 098 553

📌 Team Leader (Brisbane)
🏢 Hallis Group
📍 Brisbane